Let’s be honest – if you’ve ever thought that Quarterly Business Reviews (or QBRs) were a huge headache, you’re not alone! A QBR is an alignment meeting that’s held every three months between a company like Perficient and its clients. When my director first introduced us to the idea, the team was skeptical. It seemed […]
Posts Tagged ‘Business Optimization’
Available Request Delivery Date Feature in Optimizely B2B Commerce Cloud
Delivery dates play a vital role in any type of eCommerce store for customer satisfaction and retention. The Optimizely B2B Commerce Cloud delivery date feature will allow customers to choose a delivery date during checkout and review on the website. The customer can select any delivery date, even the current date. The site administrator can […]
Gartner ITxpo: Healthcare Payers Practical Digital Strategy
This year at Gartner IT Expo, Mandi Bishop, Senior Director and Analyst at Gartner, discussed the (mostly) hype-free plan to digital strategy. She was very focused on a pragmatic approach. Digital strategy to her is about optimization 2017 and 2018 was about “learning how to pedal” 2019 is about optimizing the motion. Your digital business […]
Mobile Sales Enablement with MicroStrategy
Sales enablement. It’s the process of providing your sales team with the tools they need to successfully engage with the buyer and sell more effectively. But the value in sales enablement tools seems to get lost when sellers have multiple data sources at their disposal and none of them work cohesively. This is the challenge […]
How AI, IoT, and Smart Technologies Impact Digital Transformation
Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. In 2017, we compiled the top 10 trends leaders needed to know when it came to their digital transformation journey. In this 10-week […]
4 Benefits of a Single Sign On in Healthcare
Wouldn’t it be nice if there was a single sign on (SSO) for your daily work routine? How many moments would be spent helping a patient, instead of staring at a screen trying to remember usernames or password credentials? Take a moment and consider this. How many applications, websites, and dashboards do you have to […]
Avoid Becoming Digital Prey: How to Optimize Operations to Transform Your Business
Digital innovation continues to disrupt industries at lightning speed. Today’s organizations are transforming their entire business – from strategy to operations, technology to culture – to better deliver value to their customers. We’ve compiled the top 10 trends leaders needed to know when it comes to their digital transformation journey. In this 10-week blog series, […]
Q2 is Here! Use a Simple Approach to Achieve Your Strategic Goals
We are heading toward the end of Q1. Organizations have finalized budgets and have set their strategic direction. Do you feel like you have the right operating model in place for your team to meet company objectives? Do you have your priorities sorted out? What does success look like? Stepping back and taking a simple […]
Energy Industry Needs Fewer Counterproductive Regulations
While the industry is seeing much innovation, and while energy companies are doing positive work in communities and around the world, there is no question that the industry still faces several serious challenges. The industry needs fewer counterproductive industry regulations and, instead, better policies that leverage free trade and support innovation. Free trade can lead […]
Energy Companies Embrace Philanthropy
Philanthropy remains incredibly important to energy companies, which made financial donations in the wake of horrific events, such as the hurricanes in Texas and Florida and fires in California, in 2017. As of August 2017, ExxonMobil had made a “financial commitment for Harvey relief to up to $9.5 million.” Money is also being sent to […]
Customer Experience in Telecom and Cable Is the Key to Growth
While operational efficiency is critical when it comes to running a lean and profitable business, it is closely intertwined with the customer experience. For example, better processes along with front- and back-end systems can lead to faster and more effective customer service. It can also lead to better and faster delivery of products and services. […]
Oil & Gas Companies with Ethical Operations Outperform Peers
A recent Financial Times article highlighted a report which found that oil and gas companies with more ethical operations are more profitable and valued than their competitors. According to the report, “For oil and gas companies, the valuation premium was almost a fifth for those that combat corruption, have better health and safety processes or […]