Posts Tagged ‘Artificial Intelligence’

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Perficient and HCL Software Discuss the Emerging Growth of AI in B2B Ecommerce

Perficient and HCL Software recently hosted a webinar with DC360 about the growth of artificial intelligence (AI) in B2B Ecommerce. In the panel, Mike Rabbior, Principal and Chief Strategist for Commerce at Perficient, and Paul Pisecco, Go-to-Market Leader: CX, Data Platforms & AI at HCL Software, focused on how AI can help B2B Ecommerce businesses […]

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Perficient’s Key Takeaways: The Forrester Wave™: Digital Process Automation Software, Q4 2021

Digital process automation (DPA), also called process orchestration, leverages digital technology to perform a task in order to accomplish a workflow or function, such as the loan process at a bank. With DPA, you can define event-driven business rules that provide a streamlined next step for all processes within your enterprise. As enterprises continue to […]

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10 Questions & Answers About Using Virtual Agents for Medical Information Sharing

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]

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5 Takeaways From Our “Improve Medical Product Information Sharing With Virtual Agents” Webinar

Our life sciences and technology experts recently delivered the webinar, “Improve Medical Product Information Sharing With Virtual Agents,” where they discussed how automation and artificial intelligence can be used to optimize call center operations and improve end-user experiences. Here are five key takeaways: Just because a system is powered by AI doesn’t mean you have […]

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Veterinary Pharmaceutical Traditional Call Center Models: MOOve Over

According to market research, the global animal health market was valued at approximately $139 billion in 2020 and is predicted to grow to more than $190 billion by 2027. Even without its projected growth, animal health organizations, much like their human pharmaceutical counterparts, often do not have the adequate technology infrastructure to support or streamline […]

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Training Multiple AI Models for Life Sciences Use Case

–Prabha Ranganathan and Ruby Lin contributed to this blog. Understanding how AI/ML can be used for innovative life sciences-related use cases is an area our industry lags. In this blog post, we’ll discuss several use cases in which unique AI models can be used to resolve critical issues effectively: NLQ (Natural Language Querying) – We […]

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Leveraging AI for Knowledge Repositories and Content Curation in Life Sciences

–Ruby Lin and Nicolas Frantzen contributed to this blog. Overview In life sciences, like many other industries, knowledge is power. Historically, the main challenge has been around sourcing, organizing, and meaningfully surfacing this knowledge. To solve this challenge, one needs to look at innovative and scalable ways, such as AI, to find and organize a […]

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Healthcare Consumer Engagement Post-COVID

On June 22nd, 2021, Perficient’s Director of Healthcare Strategy David Allen joined forces with Susan Collins, Twilio’s Global Head of Healthcare Services, to discuss what they are seeing in the Healthcare and Life Sciences industry, how customer engagement solutions are being utilized to new extents, and what the future holds for digital health as a […]

inRiver’s AI Improves Product Content Performance, Supports Digital Shelf, and Drives Sales

Once again inRiver is changing the product information management (PIM) platform landscape! Known for having one of the best user interfaces (UI), inRiver PIM helps product managers and merchandisers to enrich product data so that they can sell more products effectively via multiple channels. What’s New with inRiver? The short answer to this is “a […]

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Leveraging the Cloud to Improve the Entire Consumer Experience

This is the fourth and final installment in a series on how cloud is shaping healthcare. To learn more, read the first, second, and third installments. Using the latest technologies, retailers have integrated artificial intelligence (AI) into their online experiences. They’re going beyond the “click to buy” and allowing customers the ability to interact with […]

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Overview of FDA’s AI/ML-Based Software as a Medical Device Action Plan

In a landmark effort to both guide and spur artificial intelligence (AI) and machine learning (ML) development in the medical field, the US Food and Drug Administration (FDA) has released an Artificial Intelligence/Machine Learning (AI/ML)-Based Software as a Medical Device (SaMD) Action Plan. Background The plan was created by the FDA’s Digital Health Center of […]

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Data Is Key Across the Sales Enablement Platform

My previous blog analyzed how technology and the right team can improve your sales enablement program. This blog explores the benefits that data can bring to your sales enablement program. In addition to the technology and having the right teams involved, data – where and how it is sourced, stored, stewarded, refreshed, and enriched – […]

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