In today’s fast-paced digital landscape, businesses often find themselves in a peculiar situation: they’re brimming with valuable data, specialized tools, and incredibly talented teams, yet connecting these pieces efficiently can feel like navigating a complex maze. Individual departments might develop ingenious solutions, but these often remain isolated, creating fragmented processes and slowing down the adoption […]
Posts Tagged ‘AI integration’
Leveraging Model Context Protocol (MCP) for AI Efficiency in Databricks
Model Context Protocol (MCP) is reshaping the way AI agents interface with data and tools, providing a robust framework for standardization and interoperability. As AI continues to permeate business landscapes, MCP offers particular advantages in creating scalable, efficient AI systems. This blog explores what MCP is, its role in the AI landscape, and focuses on […]
The Three Pillars of Getting Voice AI Right: Data, Design, and Deployment
Customer Contact Week is just around the corner! In preparation, I sat down with our Senior Solutions Architect, Miles Phillips, to dive deeper into the key pillars of Voice AI: Data, Design, and Deployment. Miles provides insights on how businesses can optimize their AI strategies to enhance customer interactions and drive real results. Voice AI […]
The 2025 Work Trend Index Annual Report: The Year the Frontier Firm Is Born
The 2025 Work Trend Index Annual Report, titled “The Year the Frontier Firm Is Born,” explores the transformative impact of AI on business and knowledge work. This comprehensive report delves into how AI is reshaping organizations, creating new roles, and redefining workflows. “Frontier Firms” are redefining how we perceive teamwork by synergizing human judgment and […]
Wired’s Kevin Kelly on Technology, AI, and the Power of Learning
From Exploration to Integration When the co-founder and “Senior Maverick” at Wired magazine, Kevin Kelly, speaks, you listen. In our latest episode of What If? So What? Jim Hertzfeld sits down with Kevin Kelly, the Co-Founder of Wired magazine and one of the most respected observers of the digital age. Their conversation spans AI, organizational […]
Deena Piquion from Xerox on Data, Disruption, and Digital Natives
In the new episode of the “What If? So What?” podcast, Jim Hertzfeld and Deena Piquion, chief growth and disruption officer at Xerox, discuss how disruption and digital transformation can position companies to succeed in a rapidly changing technology landscape. Deena is leading Xerox on a unique and pivotal reinvention journey as the company undergoes […]
Unlocking the Future of Enterprise AI: Databricks announces Anthropic Partnership
The recent strategic partnership between Databricks and Anthropic is a big step forward for enabling enterprises to build, deploy, and govern AI agents that reason over proprietary data with accuracy, security, and governance. The landscape of enterprise AI is evolving rapidly, and we’re excited to share how our practice is positioned to help businesses maximize […]