Building a Marketing Cloud Custom Activity Powered by MuleSoft
The Why… Salesforce Marketing Cloud Engagement is incredibly powerful at orchestrating customer journeys, but it was never designed to be a system of record. Too…
Terry Luschen
Agentforce and Unstructured Data = Yes!
Leveraging data that is ‘trapped’ within unstructured data files like PDFs is a powerful capability within Agentforce. With an Agentforce Data Library this ability to surface…
Leveraging Data Cloud Data in Your Agentforce Agent
One of the powers of Data Cloud is the way that it can unlock ‘trapped’ data. Let’s say that you had a large set of…