I’m participating in an IBM Social Business Jam and one of the participants referenced a concept called “Narrate your work” as a metaphor to help people understand the value of sharing status updates. (Since the IdeaJam is private, I won’t divulge the particpant’s name.) The idea of “Narrate your work” was first proposed by Dave […]
Mark Polly
Mark Polly is Perficient's Chief Strategist for Customer Experience Platforms. He works to create great customer, partner, and employee experiences. Mark specializes in web content management, portal, search, CRM, marketing automation, customer service, collaboration, social networks, and more.
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