Custom application support arrangements these days seems to share the following characteristics: Highly commoditized with high offshore ratios Poor levels of quality and meeting Service Level Agreements To some, the first would seem to beget the second. Specifically – IT organizations have seemed to come to almost expect very little from their on-call support other […]
Kevin Sheen –
Kevin is responsible for Perficient's Global Delivery strategy and execution with teams distributed across the globe in the US, India, China and Mexico. With a background rooted in software development, he has been an Agile evangelist and practitioner for over 20+ years and has been advocating Agile as a way to make global teams successful since Perficient launched it's first global delivery center over 13 years ago. Scrum Certifications: CSP, CSM, CSPO
Connect with Kevin
Blogs from this Author
Congratulations to our own Vernon Stinebaker – Certified Scrum Trainer!
I’m very pleased to announce that on June 3rd, Vernon Stinebaker in our Global Delivery Center was certified by the Scrum Alliance as an official Certified Scrum Trainer! This is a HIGHLY prestigious recognition and certification. In fact, there is only one other company in all of China that is lucky enough to have an […]
The Emerging Markets and Innovation
Think that the emerging markets are just a great source of ‘cheap labor’ ? Read a terrific article in this week’s Economist about how these markets are quickly becoming centers of innovation and changing the business landscape. I can personally attest to this with regard to the China market. What I see in our folks […]
Innovation and offshore
I’ve read some interesting articles lately regarding how to get your offshore partner to innovate. One in CIO magazine; http://bit.ly/dl9YJB covered the topic pretty well with regard to what you have to change to spark innovation. But I’d like to add some specific areas where a multi-shore arrangement can transcend the usual SLA / price […]
‘Over the wall’ or ‘Across the hedge’
I’m in a cab in Dallas, headed to Plano. It’s about 8pm CDT (9am China time) I’m carrying on a conversation with the cab driver. He’s an interesting chap – as many are. Going to school for ‘science’ but doesn’t know what he wants to do yet. While there are pauses in the conversation, I’m […]
Agile is mainstream according to Forrester
Interesting article in CIO magazine a few months back about a Forrester report that found 35% of IT professionals describe their process as ‘Agile’ and 46% that say they are at least Agile in spirit. http://bit.ly/dDfRDt I think this meshes up well with what I’ve seen in the industry. In my job, I get to […]
World Expo 2010 in Shanghai
I think the upcoming World Expo in Shanghai will be quite something to see. The preparations have been going on for the better part of the last decade, and the excitement is in the air. The theme of the expo is “Better City, Better Life” – and given the accelerated urbanization that has been occurring […]
The ‘flattening’ of voice communications
Communications between shores is really flattening the world. I continue to be amazed at the advancements in technology. I was just in our China office and phone calls over our latest VoIP infrastructure upgrade were amazing! I’ve experienced the progressions over the years and have come to
Offshore IP Protection
One of the most frequent questions I get asked regarding moving project work offshore is around Intellectual Property (IP) protection. Often, this question is asked based on perception that doing software work offshore, inherently puts a company’s IP at greater risk than how work is done today at that company. While there are certainly safe-guards […]