Perficient is proud to be named a Major Player in the IDC MarketScape: Worldwide Experience Build Services 2025 Vendor Assessment (Doc #US52973125, October 2025) and IDC MarketScape: Worldwide Experience Design Services 2025 Vendor Assessment (Doc #US52973225, October 2025). These IDC MarketScapes assessed providers, offering a comprehensive framework including product and service offerings, capabilities and strategies, and current/future market success factors.
“We believe being recognized by IDC for Experience Design and Experience Build reinforces the impact we have on behalf of clients creating personalized, seamless interactions that accelerate growth. In today’s experience-driven economy, that’s the competitive advantage that matters,” says Erin Rushman, general manager of digital marketing and experience design operations at Perficient.
What This Inclusion Means for Perficient
Being named a Major Player, we believe, underscores our dedication to transforming customer experiences and empowering businesses through personalized, seamless, and impactful interactions. Perficient combines strategy and research with human-centered design to help organizations craft agile, customer-focused solutions that thrive in dynamic markets. By leveraging data-driven insights, personalization, AI, and more, we deliver end-to-end experiences that deepen engagement and drive measurable business impact.
According to the IDC MarketScape for Experience Design Services, “Perficient has strong capabilities in digital offering design and offers leading-edge experience design services backed by a global innovation network.” The report also notes, “In conversations with Perficient’s reference clients, the three areas where experience design services buyers commended the vendor highly were for the quality of its professionals, for its industry specific capabilities, and differentiation as a vendor.”
The IDC MarketScape for Experience Build Services states, “As an independent digital experience agency, Perficient combines business and technology transformation capabilities, including a robust collection of supporting assets and tools, with a focus on the design and build of customer experiences. Perficient has strong personalization capabilities.”
Additionally, Perficient was named a Major Player in the IDC MarketScape for Customer Experience Strategy Consulting Services 2025 Vendor Assessment (Doc #US52973025, September 2025). We believe this inclusion reflects our commitment to delivering AI-first solutions that transform customer experiences through scalable, high-impact innovations. It establishes Perficient as a trusted partner, driving unmatched success in the experience-driven market of tomorrow.
Read the News Release: Perficient Named a Major Player in Three IDC MarketScapes For AI-First Approach to Customer Experience
What This Inclusion Means for Our Clients
Perficient continues to be a leader in experience strategy and design, helping clients align vision, accelerate innovation, and achieve lasting transformation. We enable businesses to embed AI into processes and deliver personalized customer experiences at scale. By expanding and strengthening alliances with partners, we ensure our solutions remain innovative and leading-edge, empowering clients to stay ahead in a dynamic market.
Exceptional CX is essential for growth and loyalty. Our expertise across platforms and global delivery ensures brands can quickly adapt, innovate, and meet rising customer expectations. Explore our expertise to see how we can be a partner in your experience journey.
