by February 20th, 2014on
Once upon a time last year, in a town not too far from you, there was a big hospital where a bright, young physician was providing care to a sick, old patient. Okay, let me save you some time. This fairytale, unlike those you are used to, doesn’t end simply by having Prince Charming (the physician) swoop in and save the beautiful, damsel in distress (patient). This fairytale has a bit of twist that changes the standard storyline. This twist is referred to as Patient Engagement.
Changing of the Patient-Provider Fairytale
The fairytale now reads more like this…
- Patient came in.
- Physician introduces him or her to supporting characters (care team).
- The patient and physician discuss the plot (disease state) with alternative endings (treatment options).
- They co-write the script (care plan), including ideas for props (patient education, care communities, etc.) that will enhance the story.
- The physician quickly publishes (uploads to portal) the manuscript and associated material for review and follow-up (provides email, direct scheduling option, mobile alerts, etc.).
- And instead of “the end”, it is more like, “to be continued…”
Patient engagement is not a new concept, just one that has been brought to the forefront as part of the healthcare industry’s increased efforts around coordinated care. Read the rest of this post »