The Disney Data & Analytics Conference at Disney’s Coronado Springs Resort is being held in Orlando, Florida August 20-21, 2019. This conference introduces attendees to the tools and training needed to integrate advanced decision-making techniques into business processes that center on the experience of customers, clients, and guests. One such tool that you’ll find at […]
Posts Tagged ‘Zero Click Intelligence’
Facial Recognition Enhances Customer Experience
Facial recognition technology is quickly advancing and going beyond the ever-popular security use cases. Now retailers can use it to deliver an omnichannel shopping experience. This is significant considering a 2018 Customer Experience/Unified Commerce Survey of top North American retailers found that 73% of customers expect order tracking across all touch points, but only 7% […]