Posts Tagged ‘velocity’

Reach Your Market at the Speed of Cloud

The following is the fourth blog in a series about why businesses are moving to the cloud to modernize and improve business performance. So far in this series, we have examined the state of cloud and how cloud enables innovation, including a case study. In this blog, we’ll look at the benefits of cloud that […]

How We Create & Measure Case Deflection in a Salesforce Community

Outstanding CX is the New Norm In 2015, a Gartner study predicted that by 2019 more than 50% of organizations will invest more money into the customer experience. In 2019, we can safely say that number is more than just 50%. With trends like personalization, omni-channel support, and AI becoming the norm, customers are evolving […]

Visualize Mobile Strategy With iRise In Just 4 Hours

I can not remember the last time I’ve been in a conversation with a customer about a project that didn’t involve some sort of mobile component.  It’s no surprise that everyone wants mobile and the majority of those people actually need it.  We have found that using iRise, through Enterprise Visualization methodologies, have allowed us […]

Visualize Requirements in Microsoft SharePoint 2010

Recently I’ve been working on many  Microsoft SharePoint 2010 projects.  One thing that always comes up is determining whether it’s custom work or “out-of-the-box”.  This is often a difficult question to answer, since nothing is really out-of-the-box, but rather configured.  Custom work is much easier to discuss and identify.  Two recent projects I’ve had the privilege to […]