In a world of convenient, fast, and reliable products and services, utilities companies are pressured to meet digital-first demands. Despite the desire to meet these demands, legacy systems have been causing them to miss the mark on customer expectations. Further, utilities companies are expected to shift from commodity providers to sustainable and trusted energy value […]
Posts Tagged ‘utilities market forces’
Keeping the Lights On with Generative AI for Utilities
Decision-making is best done by humans, but generative AI can quickly and accurately present the right data and reports we need to make those decisions. The rise of generative artificial intelligence has led to the potential for end-to-end improvements in the utilities industry. With this boundless resource now more accessible to utilities companies, it is […]
Trends in Utilities: A Look Back—and Ahead
Every day, we sit at our computers and read the constant flow of headlines that cross the wires. In our meetings, we hear about our competitors, from what they are working on to how they are getting it done. It is these stories that drive organizations to innovate and perform better. It is these conversations […]