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How Watson and BPM Are Disrupting Insurance

If there’s one area that can spell the success or failure of an insurance carrier, it’s claims. Claims consume nearly 80% of insurance premiums in the form of payments or processing costs. Consequently, claims managers are challenged to reduce these costs, improve service levels, and gain greater control over the processing environment. As regulatory oversight […]

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Exclusive Briefing on the Future of Process Transformation in NYC

Business process management is evolving as businesses adapt their strategies to thrive in the digital, customer-centric economy. The goals of BPM are shifting from the traditional focus on operational efficiency to now creating engagement throughout the customer journey. What does the future of BPM hold? Join Perficient and IBM at their exclusive briefing on the state […]

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