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Auto Attendants & Call Queues in Microsoft Teams

Auto Attendants and Call Queues have come a long way since their infancy in Skype for Business Online. Although they aren’t perfect, Microsoft has made some great advancements in what they can do and how they function within Skype for Business Online and Microsoft Teams. In today’s article we’ll be discussing the in’s and out’s […]

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The Inside Track: Connected Cars

Daniela Rus also believes that the cars of the future will be able to do a lot more than just self-drive; they’ll be able to understand how you’re feeling by listening to your voice, or route you to the nearest store when you run out of milk. Peggy Johnson, executive vice president of business development […]

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Skype for Business Online – Enabling MFA for PowerShell Sessions

Back in April 2017, Microsoft announced the release of support for Modern Authentication for the Skype for Business Online PowerShell Module. Adding Modern Authentication introduces new scenarios where multi-factor authentication (MFA) can be used for authenticating remote PowerShell sessions out to Skype for Business Online. Using MFA for authentication for PowerShell sessions provides another layer […]

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Skype for Business and Teams Microsoft Ignite 2017 Keynote Recap

Today at Microsoft Ignite 2017, Microsoft officially announced what was accidentally released a couple weeks ago. Microsoft Teams will become the primary unified communications (or rather, intelligent communications) platform in Office 365. Skype for Business Online will still be available for an unknown amount of time to allow organizations to make the transition to Microsoft Teams. […]

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Office 365 – Microsoft Teams and Dial In Conferencing in Preview

More and more Skype for Business functionality is making its way into Microsoft Teams. I opened my Outlook client today to create a new Microsoft Teams meeting, and, to my surprise, there is a “Join by Phone” option with a dial-in number and conference ID: It looks like Teams is using the dial-in conferencing information that […]

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Skype for Business – Upcoming Ignite 2017 Sessions to Watch

With one week to go until Microsoft Ignite 2017 in Orlando, FL, I decided to take a look at the Skype for Business sessions to see which ones gave clues about new and upcoming features to the product. Here are the top four that I found. First, there is Real Time Communications with Network Planner. It […]

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Skype Online – Is Microsoft Teams the Future?

It has been speculated that some type of change or re-brand of Skype for Business might be happening due to the overlapping feature set of Teams along with the upcoming Ignite session names. Today’s “glitch” only seemed to add speculation to this. In a blog post by Mary Jo Foley over at zdnet.com, she shows […]

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Skype for Business – How to Integrate with Exchange Server 2016

Recently I had to perform a familiar function: integrating Skype for Business with Exchange in order to allow IM and presence functionality inside of OWA (or “Outlook on the Web” as it is now known). While the process on the Skype for Business side has stayed the same, Microsoft has introduced a new way to […]

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Skype Online – Pulse Available Exclusively to Broadcast Meetings

If you check the Message Center in the Office 365 admin portal, Microsoft announced that the Pulse service is no longer available as a free service but as an exclusive service for Skype for Business Broadcast Meetings. Microsoft Pulse allows for interactive voting, surveys, and polls to be conducted during a meeting for attendee interaction. […]

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Skype Practice Adds New Capabilities with Clarity Connect

Announced on Friday, June 23, 2017, Perficient acquired Clarity Consulting based out of Chicago. Clarity Consulting adds many capabilities to Perficient’s Microsoft practice for custom application development and cloud implementations. Most notably is the addition of Clarity Connect, a full feature contact center solution for Lync and Skype for Business. Clarity Connect was developed specifically […]

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Skype Online – Managing User Access to Skype Meeting Broadcast

The things you can find when you’re not even looking for them. Recently I was enabling Skype Meeting Broadcast in Office 365 for a customer, and I wanted to verify if there were any other PowerShell commands available with the word “broadcast” in them to make sure I didn’t miss any configuration options. When I […]

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Skype Online – How To Create and Apply Dial Plans

Last week Microsoft moved Skype for Business Online tenant dial plans from preview into general availability. As I have previously written about, dial plans are a great addition to those considering Cloud PBX for their organizations. Dial plans allow administrators to accommodate end-user dialing habits, such as dialing 7 digits for a local number. Dial […]

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Skype Online – Meeting Migration Service Tips & Tricks

Last November Microsoft released the Meeting Migration Service (MMS). MMS is a Skype for Business Online service that automatically updates Skype for Business meetings for users. MMS will identify any future single and recurring meetings for a meeting organizer, replace the meeting information block with new conference information, and send out meeting updates to all recipients. […]

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Skype Online – New Auto Attendant Feature Overview

Last week Microsoft announced general availability of auto attendants and call queues in Skype for Business Online in Office 365. These features have been in preview for several months, and I know many people are excited to finally have them released. The lack of auto attendants and call queues have prevented many organizations from utilizing […]

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Skype Online – How to Run a Network Assessment

In my last blog post, I discussed why a network assessment is needed when moving to Skype for Business Online. This time I’m going to walk through a quick example using the network assessment tool provided by Microsoft and see if my home network meets the requirements (just an example, this tool is meant for […]

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Skype Online – Why You Need a Network Assessment

Shifting workloads to the cloud places a bigger emphasis on having a high-quality network to the Internet, and Skype for Business Online is no exception. Skype for Business Online utilizes multiple real-time media types, such as audio, video, and application sharing. The quality and user experience of these modalities will be impacted not only by […]

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Using Microsoft Office 365, Quintiles Exemplifies “Progressive”

If you’re an avid reader of this blog, you’ve probably seen several posts highlighting Quintiles, the world’s largest contract research organization (CRO). That’s for good reason. Not only is the global CRO at the top of its game, when it comes to running all aspects of clinical trials for their clients, they’re leading the way […]

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Top 5 Life Sciences Blog Posts From August 2015

  Now that September is here, I thought it would be neat to look back at what our readers found most interesting last month. Below are the top five blog posts Perficient’s life sciences practice wrote in August – they’re ranked in order of popularity, with number one being the most viewed piece. 

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One Of My Favorite Skype For Business (Formerly, Lync) Features

  Is she online yet? Is he free or in a meeting? Ugh, how many times a day do you find yourself wondering whether your colleague is available for a chat? Relax. And quit checking your instant messenger (IM) every five seconds. With Skype for Business (formerly, Microsoft Lync), your needs are met by one […]

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How to Plan & Prepare for Skype for Business – Webinar Recap

It’s official – as of mid April, which was covered in another post – Microsoft Lync is now Skype for Business. As expected, customers who have Lync deployed either on premises or in the cloud have questions, and folks who use Skype for personal use are wondering how well this communication tool, which works wonders […]

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