Posts Tagged ‘Skype for Business Online’

Advantages of Datorama

Skype for Business Online Being Retired in 2021

Say it ain’t so! Our beloved Unified Communications platform will sadly be pushing up daisies starting July 31, 2021. For most of us working with Skype for Business (Online) we knew it was only a matter of time before Teams took the throne as Microsoft’s preferred UC/IC product. Microsoft has made this clear over the […]

Auto Attendants & Call Queues

Auto Attendants & Call Queues in Microsoft Teams

Auto Attendants and Call Queues have come a long way since their infancy in Skype for Business Online. Although they aren’t perfect, Microsoft has made some great advancements in what they can do and how they function within Skype for Business Online and Microsoft Teams. In today’s article we’ll be discussing the in’s and out’s […]

OAuth 2.0 – What will it mean for your Skype for Business Users?

Security is one of the most important aspects within Information Technology. As technology advances so do the requirements for a robust security system to prevent breaches and threats to your data. To combat this, Microsoft will be implementing Microsoft Identity Platform 2.0 which will utilize OAuth 2.0. In this article we’ll be discussing this latest […]

Voice quality in Microsoft Teams – Why you should care! — Part 1

Voice quality is surprisingly something that is often overlooked when an organization wants to move their voice infrastructure to the cloud. I’ve worked for multiple customers over the past two years where some have been well equipped to handle the media traffic whereas others were missing some of the vital pieces that proved to be […]

Number porting 101 – Transferring phone numbers to Microsoft

Let’s say you are thinking of moving your phone numbers to Microsoft. Great! However, there are a few things that you need to take into consideration before making this leap. In this article I’ll go over what number porting is, what challenges you may face, and what you’ll need to know to get your numbers […]

Direct Routing for Microsoft Teams Deep Dive: Part 5

Welcome back to the last blog in this series! In part 4 of this series, we talked about the SIP syntax, user provisioning, and voice routing scenarios for Direct Routing. This time we’ll discuss how to migrate from Cloud PBX with Skype for Business clients either utilizing on-premises Lync or Skype for Business Server. Path […]

Blocking Inbound Calls – Skype for Business Online

Are you tired of pesky telemarketers calling you while you are trying to work but don’t know of a way to block that number from calling you? Well… you’re in luck because as of this week Microsoft has added the ability to block inbound calls from the PSTN. According to the Microsoft docs article, “This feature […]

April Updates – Microsoft Teams

Microsoft Teams has recently come out with some exciting new features and functionality which makes this hub for teamwork an even more robust tool. In this article I’ll go over some of those updates that have rolled out or are in the process of rolling out over the last few weeks. April Updates for Users […]

Skype for Business Online Advanced Network Assessment

Perficient partners with Integrated Research to deliver their UC Assessor and Path Insight detailed network and environmental analysis. UC Assessor is a cloud-based tool that is designed to work with not only Skype for Business, but many different vendors such as AudioCodes, Avaya, and Cisco. So, why conduct an advanced network assessment? Here are a […]

New Microsoft Teams & Skype for Business Admin Center Released

Well you’ve been patiently waiting and Microsoft has finally answered your prayers. The new Microsoft Teams and Skype for Business Admin Center is now in the process of being rolled out across all tenants. If you notice that your tenant still only shows Skype for Business Admin center, no need to worry. Microsoft is rolling […]

Making the Most of the Skype for Business Network Assessment Data

In my prior blog, I covered how to automate the process of running a Skype for Business Online network assessment. You can read about it here. A network assessment using the free Microsoft tool generates a CSV file which is used to record the results. You can download the assessment tool from here. We will […]

Introducing Microsoft Teams & Skype for Business Admin Center

Extra! Extra! Read all about it! Microsoft Teams is joining Skype for Business in the admin center! You may have seen the news in your tenant/online regarding the exciting news that Microsoft Teams is finally joining Skype for Business in the Admin Center. For the admins that are not fond of using PowerShell for everything, […]

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