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Managing Coexistence and Interop in Microsoft Teams (Part 1)

One of the biggest concerns when switching from Skype for Business to Teams revolves around the ability for the two products to work together. However, what is often overlooked is what will be required to meet these expectations. Fear not, in this article we’ll be discussing the high level in’s and out’s for interoperability and […]

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Skype for Business Online Being Retired in 2021

Say it ain’t so! Our beloved Unified Communications platform will sadly be pushing up daisies starting July 31, 2021. For most of us working with Skype for Business (Online) we knew it was only a matter of time before Teams took the throne as Microsoft’s preferred UC/IC product. Microsoft has made this clear over the […]

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Auto Attendants & Call Queues in Microsoft Teams

Auto Attendants and Call Queues have come a long way since their infancy in Skype for Business Online. Although they aren’t perfect, Microsoft has made some great advancements in what they can do and how they function within Skype for Business Online and Microsoft Teams. In today’s article we’ll be discussing the in’s and out’s […]

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OAuth 2.0 – What will it mean for your Skype for Business Users?

Security is one of the most important aspects within Information Technology. As technology advances so do the requirements for a robust security system to prevent breaches and threats to your data. To combat this, Microsoft will be implementing Microsoft Identity Platform 2.0 which will utilize OAuth 2.0. In this article we’ll be discussing this latest […]

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Voice quality in Microsoft Teams – Why you should care! — Part 1

Voice quality is surprisingly something that is often overlooked when an organization wants to move their voice infrastructure to the cloud. I’ve worked for multiple customers over the past two years where some have been well equipped to handle the media traffic whereas others were missing some of the vital pieces that proved to be […]

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Microsoft Teams – Routing and Presence are Now Fully Aligned

Possibly on of the best updates of October relates to the change in presence publishing! Microsoft has listened to customer feedback and with this latest update your presence between Skype for Business and Teams is now fully aligned! In this article I’ll discuss what has changed with this latest update for Teams and what this […]

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Skype for Business Server 2019 Preview

Over the past few months Microsoft has been pushing Teams, Teams, and more Teams. However, today Microsoft has given some love to Skype for Business Server 2019 by releasing it for preview. In this article I’ll be discussing what’s new in Skype for Business Server 2019 as well as what has been deprecated in this […]

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Direct Routing for Microsoft Teams Deep Dive: Part 5

Welcome back to the last blog in this series! In part 4 of this series, we talked about the SIP syntax, user provisioning, and voice routing scenarios for Direct Routing. This time we’ll discuss how to migrate from Cloud PBX with Skype for Business clients either utilizing on-premises Lync or Skype for Business Server. Path […]

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Blocking Inbound Calls – Skype for Business Online

Are you tired of pesky telemarketers calling you while you are trying to work but don’t know of a way to block that number from calling you? Well… you’re in luck because as of this week Microsoft has added the ability to block inbound calls from the PSTN. According to the Microsoft docs article, “This feature […]

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