Challenges faced while managing a project: Just like any other project, ServiceNow projects have several challenges, and if these challenges are not dealt with, it usually means that the project will fail to deliver some of the expected criteria/ result. ServiceNow Community will agree that most faced challenges in our projects are related to stakeholders, task […]
Integrate Twilio Flex with ServiceNow to Elevate Your Customer Service Experience
Recovery and emerging trends As organizations begin to think about the recovery phase from the COVID era, businesses that were digitally enabled and able to innovate fared better. Companies that were previously resistant to change were suddenly faced with the choice to accelerate digital innovation or risk their survival. At Twilio’s annual conference Signal 2020, […]
What’s New in the ServiceNow ‘New York’ Version
ServiceNow offers cloud based platform that delivers digital workflows. Using ServiceNow, the employees and customers can make quicker, smarter decisions and they are empowered to collaborate in a more productive and agile way. ServiceNow recently released a new version called ‘New York’. Ever wondered , why this name? Below is quick insight on ServiceNow version […]