Posts Tagged ‘ServiceNow Digital Transformation’

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ServiceNow Discovery and the Role of MID Server

Discovery in ServiceNow is an application that allows an enterprise to determine the devices in its internal network or resources in its public cloud and the applications running on them. This is accomplished with the help of an intermediary called a MID server, which is responsible for the communication between the two systems. The data […]

Digital Transformation

Automation and Artificial Intelligence (AI) with ServiceNow ITSM

Why Automation & AI ? Automation and Artificial intelligence are transforming businesses by improving enterprise productivity and innovation.   Each new version of ServiceNow ITSM includes new and enhanced automation and AI capabilities. What is ITSM ? IT Service Management (ITSM) refers to all the activities involved in designing, developing, deploying, supporting and managing the life-cycle […]

artificial intelligence

What’s New in the ServiceNow ‘New York’ Version

ServiceNow offers cloud based platform that delivers digital workflows. Using ServiceNow, the employees and customers can make quicker, smarter decisions and they are empowered to collaborate in a more productive and agile way. ServiceNow recently released a new version called ‘New York’.  Ever wondered , why this name? Below is quick insight on ServiceNow version […]