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Direct Routing March 2019 (Part 5 of 5)

Welcome back to the final blog in our Direct Routing series! Last time we discussed how to leverage multiple SBC’s in your environment as well as how to configure your SBC to support Direct Routing. This time we’ll wrap things up by discussing the user provisioning process, types of configurations you may have, and lastly […]

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Direct Routing March 2019 (Part 4 of 5)

Welcome back! First and foremost apologies for the long wait on this blog post. Planning for a wedding, moving, and work is surprisingly time consuming ;). Anyways, last time we discussed dial plans, voice routing basics, and how to prepare for Direct Routing. This time we’ll discuss how to leverage multiple SBC’s in your environment […]

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Direct Routing March 2019 (Part 3 of 5)

Welcome back to part 3 of our Direct Routing blog series! In this article we’ll discuss voice routing basics and how you can plan for Direct Routing. With that being said, let’s jump right in with the first topic on dial plans. Dial Plans What gives Teams users the ability to dial a phone number? […]

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Direct Routing for Microsoft Teams Deep Dive: Part 3

Welcome back! Last time, in part 2 of the Direct Routing for Microsoft Teams Deep Dive we discussed the Direct Routing call flow with and without media bypass in place. In this blog article, we will discuss the configuration aspects of Direct Routing. When talking about the configuration aspects of Direct Routing, it is important […]

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Discontinuation of support for SBC in EXO Unified Messaging

You may remember back in July 2017, Microsoft announced that support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be discontinued July of 2018. Microsoft’s intention to discontinue this support would allow them to focus on providing the best quality of service for their voicemail-enabled mailboxes in […]

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