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Meet Perficient’s Chief Strategists: Mark Polly

Thrilling our clients with innovation and impact – it’s not just rhetoric. This belief is instrumental for our clients’ success. In 2018, we announced the first class of Chief Strategists, who provide vision and leadership to help our clients remain competitive. Get to know each of our strategists as they share their unique insights on […]

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Who Should Maintain Your Salesforce?

Don’t Overlook the Need for Governance! One of the biggest pain points customers often have with managing their Salesforce environments is the lack of governance. Who’s in charge? Where do you go with questions, or worse, problems? Why Do You Need Salesforce Governance Framework? A governance framework provides an intake method for receiving and prioritizing […]

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Salesforce Connect, Field Service, Lightning Migration & More

Top Salesforce News What is Salesforce Connect? Next-Generation Field Service Lightning Takes Customer Experiences to New Heights Salesforce Lightning Migration Framework & Assessment Prepare Your Team to Transform Customer Service and Deliver More Than a Smile It’s impossible to keep up with all the developments and breaking news that surround Salesforce. Luckily, you’ve got us. […]

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Salesforce Lightning Migration Framework & Assessment

It’s clear to see Salesforce’s product roadmap hinges on Lightning. The challenge question for users is how and when is the right time to migrate over to Lightning? All Successful Salesforce Projects Begin With These Steps Determine first where you are – an honest assessment. Start with internal audits and assessments to help determine the […]

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Office 365 – Speculation on New Exchange Online Functionality

While the Office 365 Roadmap is the authoritative source for features being added to the service, many features seem to receive a sort of “official announcement” via blog post or otherwise before they appear on the roadmap. Before the feature announcement, one would assume that Microsoft has made a fair amount of progress of integrating […]

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Oracle BI Cloud Service: What to Expect Next

In the coming few days, Oracle will be rolling out an upgrade of their Business Intelligence Cloud Service. There are a couple of main things to expect: First, the UI will look different but function in the same way. It is basically a new skin to BICS, with a slightly different way of navigation. Second, […]

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Oracle OpenWorld: Service Cloud Roadmap

David Fulton, Director of Product Development for Oracle Service Cloud, presented on the roadmap for the entire cloud / set of products within the cloud. Agenda Web Customer Service (WCS) definition WCS Trends Business Challenges that WCS addresses Product Overview Roadmap

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Office 365 Roadmap Communications

Overview: Last week Microsoft hosted a Roadmap Communications discussion forum to align with the new Office 365 for business public roadmap. Panel involved experts from Microsoft and Office 365 MVP’s. I am sharing the summary  here for everyone’s benefit. Specific topics: ·         Roadmap at a glance ·         General Questions & Functionality ·         First Release ·         Yammer ROADMAP […]

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How to Double Check Your Portal Roadmap

Like many of you, we often wonder how good our two year portal roadmap really is at predicting the future.  Today, our Perficient project team and our client Mike in New York City happened upon the perfect way to double check our work…………………..

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