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Posts Tagged ‘product quality complaint’

I Love Lucy Chocolate Factory Episode

Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”

  The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]

Cows

Veterinary Pharmaceutical Traditional Call Center Models: MOOve Over

According to market research, the global animal health market was valued at approximately $139 billion in 2020 and is predicted to grow to more than $190 billion by 2027. Even without its projected growth, animal health organizations, much like their human pharmaceutical counterparts, often do not have the adequate technology infrastructure to support or streamline […]