Posts Tagged ‘Platform Integration’

How to integrate, secure and deploy/manage mobile apps

Michael Porter, Sales Director at Perficient, recently wrote a blog post about Oracle Mobile support while being present at Oracle OpenWorld.  Most consumers are now armed with a mobile device wherever they go but especially when entering a retail store.  These consumers are highly informed and expect associates that they interact with to know as much or […]

Trends that are shaping the expectations of the connected consumer

As the connected consumer evolves, demands and expectations continue to rise, and trends rapidly change.  Connected Consumers use the power of information to drive prices down, yet still demand a high level of service.  Retailers must utilize and analyze complex data to understand insights, customer service expectations and responses that will supersede the expectations of […]

The New 3-Legged Stool of Success in Retail

I came across a great article in 1-to-1 Media regarding 3 critical elements of the customer experience that enable retail organizations to position themselves ahead of the competition. We remember the days of talking about the 3 must-haves in retail as: Buy Move Sell But in the article titled “The Three-Legged Stool of Retail,” Timothy Hood presents three […]

Importance of Social Integration

Glenn Kline, Sales Director with IBM PCS at Perficient, recently wrote a blog post about the importance of social needs integrating with Portals at the IBM Digital Experience Conference.  Social Interactions have become a pertinent part of business as a whole but are very important in regards to consumer engagement. Patterns represent modernized processes with […]

The 2020 Imperative: Reaching the Connected Consumer

Our Consumer Products and Retail Director, Peter Brandt,  was featured in Consumer Goods Technology’s “2014 Review and Outlook Report” last month and was asked to look into his crystal ball and tell readers: “What one initiative must consumer goods companies pursue now in order to compete and grow in the year 2020?” Similar to the retail […]