Fact #1: Consumers expect a more personalized experience Fact #2: HIPAA-compliant personalization = A critical balancing act Healthcare organizations are weighing heavier questions than simply, “Could this touchpoint offend the recipient or seem too intrusive?” The legal and trust-based repercussions of a misstep are enormous. Still, highly personalized communications are possible – and they’re powerful […]
HIPAA law is often a topic of conversation and can be a little confusing. This session offered a quick overview and review of the HIPAA law and how it relates to Sitecore hosting and development. What is HIPAA? Health Insurance Portability and Accountability Act Started in 1996 Establishes national standards to protect an individual’s medical […]
Recently our company has increased our focus on what healthcare organizations are looking for when it comes to cloud computing, in large part due to our acquisition last year of two fantastic Salesforce partners (ClearTask and CoreMatrix). I found this article in Healthcare Informatics to be very interesting. It’s titled “The Many Flavors of the […]
So this is the first true part of what is a patient portal. I introduced it yesterday but that was only to pave the way for the topics. Remember, my purpose is to define the complexities of a portal and not the features and functions. So on to the subject at hand. A lot has […]
During HIMSS 2012, we interviewed Janice McCallum (@janicemccallum) about PHI. Janice emphasizes the importance of patient trust in conversations about protected health information.
Intimate medical details about your health is no longer stored safely in a dusty locked file cabinet. Thanks to the HITECH Act of 2009, your private health information will end up in data files that hundreds of healthcare workers may have the ability to access. However, in early 2003 the Department of Health and Human […]
Requirements regarding the electronic transfer of personal health information differs from state to state. Some have suggested that the Federal government needs to establish guidelines for health information exchanges. Health information exchanges (HIEs) are technology solutions that address healthcare issues by aggregating massive amounts of data and allowing multiple entities have access to the data […]