Posts Tagged ‘Payors’

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Loan and funding conduits empower healthcare, communities

Health insurance providers are moving swiftly as part of the COVID-19 solution From the beginning of the COVID-19 pandemic, health insurance providers have made decisive steps to help patients, support healthcare providers, and curb the spread of the virus. The need is significant, particularly as healthcare providers lose important revenue streams in order to prioritize […]

Enterprise Search

Who Benefits from Enterprise Search in Healthcare?

My last blog analyzed how to take the search experience to the next level. In my final blog of this series I outline who truly benefits from an enterprise search implementation. What if your members, patients, or prospective patients could get answers more quickly, and the most relevant results surfaced faster? What if you could […]

Enterprise Search

Taking Your Enterprise Search Experience to the Next Level

Previously, I discussed the value of enterprise search for payors and providers. The next blog in the series analyzes how to take the enterprise search experience to the next level. Yes, it is still important to pay attention to all the excellent information available concerning user-interface (UI) design and best practices for consumer experience. Ease […]

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[Guide] The Value of Enterprise Search for Payers and Providers

There is no denying that user-friendly enterprise search tools are key to customer satisfaction. But in healthcare, making the right choice in your digital search strategy can be challenging, given the wide range and complexity of search solutions in the marketplace. When evaluating solutions, it’s important to keep the focus on the voice of the […]

McKinsey Discusses Impact Of Healthcare Changes On Pharma

In a recent blog post, I mentioned the three critical themes for success in the digital age, as identified by McKinsey & Company through interviews with 20 pharma executives: 

#Tech Imperatives for Health Plans to Enhance Customer Experience

#Tech Imperatives for Health Plans to Enhance Customer Experience

Regulations continue to drive changes through the $2.9 trillion dollar healthcare industry, with the goal of transforming the traditional system to improve quality of care and reduce costs. Healthcare customers are seeking price transparency now that they are responsible for a larger portion of the cost of medical services. Health plans must shift their business […]