Posts Tagged ‘Order Management System’

Are Private Digital Sales The Future of Customer Experience Bliss?

A recent Forbes article explored this and last year’s challenges pertaining to inventory stock levels and availability. In case you forgot, last year and the previous year offered tough times for retailers, as the pandemic increased the time it takes to get products from overseas, thus providing a below-average customer experience for folks looking to […]

Why Your Physical Storefront is More Important than You Think in an Omni-Channel Digital Strategy

When it comes to delivering exceptional experiences in 2022 and beyond, physical store locations will become a focal point for businesses. Now, I can hear and feel the skepticism as you read this – why the heck would someone still want to have a physical storefront when they could just build an ecommerce website and […]

Smaller Commerce Picture

Adobe Commerce Partners with Order Management Leaders

Consumer purchasing behavior is ever-evolving due to the Covid-19 pandemic. In response, Adobe announced two new partnerships to meet growing customer demand in order management. The direct integration created with IBM Sterling Order Management and Adobe Commerce will provide merchants with a smooth order fulfillment workflow. In the same way, Adobe has also partnered with Fluent OMS, […]

Ecommerce is Dead, Long Live Digital Commerce

In the past, ecommerce was believed to be the simple act of building a commerce website for your business and seeing how your customers used it. However, many B2B sites weren’t performing well or able to adapt to this approach because they lacked the specific resources and knowledge needed to be successful and even felt […]

How to Differentiate Your B2B Products During COVID-19

COVID-19 has completely changed the way B2B businesses sell products to customers. Traditionally a buyer would experience the product and its features first-hand, determine if the product will meet expectations, and make purchases in an office setting. Unfortunately, the ability to safely go through that process is not an option during these unprecedented times. Businesses […]