Posts Tagged ‘OpenSearch’

Photo Of Successful Businessman Reading Lecture To His Colleague

Amazon OpenSearch Service 

Amazon Connect offers OpenSearch as a service that can be used in a contact center to build reporting dashboards that supervisors can use to review agent activity and availability, agent performance and status, inbound and outbound calls, SMS, chats, and much more. In this blog, I will walk through how OpenSearch integrates and how it […]