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Posts Tagged ‘OMS’

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The Power of Precise Delivery Dates: How to Boost B2B Sales and Customer Satisfaction

For B2B companies selling physical goods, providing accurate estimated delivery dates on your website is more than just a nice-to-have feature – it’s a crucial sales and customer experience driver that can significantly impact top-line sales while controlling bottom-line costs. The Delivery Date Difference Research shows that B2B buyers who are given accurate delivery timeframes […]

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Utilizing Generative AI to Enhance Order Experience

Businesses are going through a significant transformation with the emergence and focus on artificial intelligence (AI). Businesses are evolving with the adoption of AI disciplines like machine learning (ML), natural language processing (NLP), robotics, and many others. AI technologies are already on a path to magnify gains in productivity, efficiency, and adaptability. Forbes Advisor lists […]

Workers tracking order management.

7 Ways an OMS Enhances Inventory and Supply Chain Management

As sellers, we aim to meet the expectations of our customers, who now expect to know the delivery time before placing their orders. Regardless of whether you ship from one or multiple places, supply chain issues that affect inventory levels should not hinder you. Choosing the right solution from the many options available in the […]

Why Your Physical Storefront is More Important than You Think in an Omni-Channel Digital Strategy

When it comes to delivering exceptional experiences in 2022 and beyond, physical store locations will become a focal point for businesses. Now, I can hear and feel the skepticism as you read this – why the heck would someone still want to have a physical storefront when they could just build an ecommerce website and […]

Perficient Commerce Solutions Director Quoted in Forrester Report

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

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In Pursuit of Supply Chain Excellence: Perficient Webinar Featuring Forrester Consulting

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. But with digital growth comes new complexities, and many companies are missing out on the benefits of ecommerce due to manual, rule-based order management processes. By shifting your focus to […]

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3 Reasons Why You Need an Order Management System

Personalized order orchestration services have organizations re-examining the fulfillment cycle, and it’s imperative to be agile in supporting both B2C and B2B customers and their expectations. An order management (OM) solution can help you deliver that exceptional experience, improve internal performance, and streamline processes to be more efficient. Streamlined for Synergy The OM system is […]

Don’t Miss These Sessions at IBM Think 2019

Perficient is excited to be a Gold sponsor at this year’s IBM Think 2019! Taking place in just a few short weeks in San Francisco from February 12 – 15th, Think brings over 40,000 attendees together to learn, strategize, and engage in all things digital transformation. We will be exhibiting at Booth #320 in the Data & […]

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A Proper OMS: The Key to Successful Selling on Marketplaces

A lot of companies, whether they’re a B2B a B2C seller, have the inclination to sell their products on digital marketplaces such as Amazon, Overstock, and eBay. By selling their products on these platforms, organizations are able to grow their revenue outside of traditional selling channels. This is especially beneficial for companies with very niche […]

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Combine Strengths to Meet Customer Needs: ERP & OM Integration

When managing business processes, Enterprise Resource Planning (ERP) software is second to none. Suppliers and manufacturers can continuously update financial resources across business units while managing data efficiently. However, most companies don’t realize that when it comes to order fulfillment, ERPs fall flat. They fail to maintain inventory visibility internally, and lack the capability to provide […]

How to Encrypt Passwords in IBM Sterling OMS

Data security is the first and foremost requirement of all retail implementations. Once you have installed Sterling OMS, all sensitive data like database passwords is stored as clear text in application property files. Since encryption of property data in Sterling OMS is not provided as a default feature, the decisions about what type of data must […]