Posts Tagged ‘metrics’

Why You Should Include Success Measurement Metrics and Systems in UX Design

A functional, seamless user experience is critical for businesses operating in digital spaces. Applying this concept to website design plays an important role in whether the website’s visitors can accomplish what they came for. An iterative design methodology is a great framework to introduce refined designs continuously, and although those designs may look great, how […]

Security Policy and Development

What is the one word that will define success in 2019?

We turned the page on another year and over the next few weeks, organizations and individuals everywhere will be communicating their strategic priorities, goals, and objectives for 2019. This year, I would like to challenge you to identify the one word that describes the success you desire for 2019.  Then, ensure that your strategic goals […]

Bj Blog Balanceuiuxcreative 062018

Preventing Random Acts of Content

Developing and delivering content that resonates with your customers doesn’t have to be a random act. With two simple strategies for elevating your game, you can be sure that your customers get the content they want.

Evaluating the Maturity of Key Supply Chain Components

To successfully address supply chain trends, it is critical that the foundational aspects of your existing supply chain are operating effectively. We recommend evaluating the maturity of the following key supply chain components before attempting to use the latest technologies. SUPPLY CHAIN DATA GOVERNANCE (BLOCKCHAIN, ADVANCED ANALYTICS) Data integrity is the key to supporting transformational […]

6 Challenges Of Business Intelligence User Adoption

The business intelligence (BI) industry has been plagued with poor user adoption for years and has a huge failure rate among companies. Here are some of the reasons why. Product is challenging to use: When a BI tool is not designed for business users, such as financial advisors and client associates who are primarily non-technical […]

#AdobeChat: A Recap on Effective Optimization Programs

We all talk a lot about customer experience, and for good reason. The shift to digital has been a complete game-changer, and consumers have more options than ever before. Long gone are the days of pulling out a massive phone book to find a new primary care physician or travel agent for your next vacation, or […]

Center of Excellence – Solution Assessments

The goal of a Practice Center of Excellence (CoE) Solution Assessment is to conduct an impartial review of a particular component (or components) of an identified solution or architecture or to address a particular application design pattern strategy concern. The assessment team will identify the purpose and scope of the assessment prior to beginning the […]

IBM Connections Metrics

Miguel Estrada and Nan Shi presented the session Getting the Most Value Out of Metrics in IBM Connections 4 at IBM Connect 2013.  Metrics and analytics are critical to understanding your customer, employee and partner behavior and interactions.  Some of the key points in the session include: Metrics Overview Connections provides quantitative and qualitative metrics […]

Measuring Performance of Delivery Teams – ‘starter’ metrics

Recently I was asked about ‘starter metrics’ for projects (both multi-shore and single shore) looking to transition to a much more objective measure of delivery team performance. Here are the first tier metrics that I would recommend as a good starting point. There is a lot more detail in the webinar and associated white-paper on […]