Posts Tagged ‘Management and Delivery’

A common scenario for a customer calling into a call center is for a customer wishing to change their delivery time or date. Using AWS Services, it’s possible to automate this, reducing wait time and the cost of having a person look up dates and relay these to a customer. In this tech tutorial we’ll […]

We’re only a couple days into the new year and are already making smart moves that further position our company as a leader in numerous industries, including financial services. Today, Perficient announced the acquisition of RAS & Associates, a Denver-based operations and management consulting firm focused on partnering with organizations to find the “how.” With […]