Posts Tagged ‘Managed Services’

We’re Headed to Ascend Perficient is headed to sunny Orlando, FL to attend Ascend which is being held June 11-14 at the Caribe Royale Resort. Did you know that Ascend is where the Oracle user community comes together to share and learn through hundreds of education sessions, panels, and networking events? If you are headed […]

Life sciences organizations aim to bring life-enhancing innovations to market. More and more, the agility to do so and to remain competitive is driven by digital investments, which require resources and expertise. Perficient is a partner that makes you stronger by enabling your teams to optimize performance and accelerate customer-centered outcomes and business-driving value. Our […]

In the contact center world agents and supervisors need to manage customer complaints, inquiries, orders, technical support, and many other functions. To provide the best customer experience, many contact centers add layers of complexity, including more skills around different tools and technologies. But how effectively do these complex tools do their jobs? And how can […]

I am extremely excited to announce that, as of April 2022, Perficient’s Managed Service Offerings for Amazon Connect and PACE (Perficient Amazon Connect Experience) can be found on the AWS Marketplace. AWS Marketplace is a digital catalog where you can find numerous cloud software solutions for your business. PACE, Perficient’s cloud contact center platform built […]

Perficient’s life sciences industry experts have offered managed services for many years. I recently sat down with Vicky Green, a client executive who supports several life sciences accounts including pharmaceuticals, clinical research organizations, nutraceuticals, biomedical technologies, medical device, and biotechnology to get answers to some of the questions she receives from our customers. Vicky has […]

You want to elevate the health of your consumers and drive the ongoing success of your transformation investments. Doing so takes staff commitment and know-how. In our experience partnering with leading healthcare payers and providers on their transformation initiatives, we’ve witnessed the impressive benefit and value that strong project management, Agile leadership, and optimized delivery […]

Managing an analytics ecosystem for an organization is a mission critical responsibility. Whether it’s the accuracy of the reporting data, the latency of data refreshes, security enforcement, dashboard performance, turnaround of enhancement requests, scalability, or adherence to regulatory and organizational policies, there are various aspects that come into play when it comes to successful adoption […]

You have been thinking about moving to the cloud. You might have a workload or application that would be better hosted there, or you might have a new solution you’re looking at that is cloud based. You’re not sure if you want to manage your cloud environment in house, or outsource it to a managed […]

You need to modernize a legacy application. You’ve looked at it from every angle you can and there’s no way around it. New features are very difficult to deploy, patching is near impossible and is leading to downtime, and security and compliance standards are becoming harder and harder to meet. You need to modernize your […]

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in inpatient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients […]

COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]

We are excited to share the news that Perficient has acquired Brainjocks, a leading digital consultancy with a strong Sitecore platform focus. Brainjocks is well-known in the Sitecore ecosystem for their outstanding skills and expertise. The team is a trusted advisor to leading Fortune 1000 customers, enabling them to maximize ROI through digital strategy, technical, […]