Posts Tagged ‘Managed Services’

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Execute for Outcomes in Healthcare

You want to elevate the health of your consumers and drive the ongoing success of your transformation investments. Doing so takes staff commitment and know-how. In our experience partnering with leading healthcare payers and providers on their transformation initiatives, we’ve witnessed the impressive benefit and value that strong project management, Agile leadership, and optimized delivery […]

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Accelerate Your Path to Success with Perficient Managed Services for Oracle Analytics

Managing an analytics ecosystem for an organization is a mission critical responsibility. Whether it’s the accuracy of the reporting data, the latency of data refreshes, security enforcement, dashboard performance, turnaround of enhancement requests, scalability, or adherence to regulatory and organizational policies, there are various aspects that come into play when it comes to successful adoption […]

Signs a Managed Service Provider Could Be the Right Fit For You

You have been thinking about moving to the cloud. You might have a workload or application that would be better hosted there, or you might have a new solution you’re looking at that is cloud based. You’re not sure if you want to manage your cloud environment in house, or outsource it to a managed […]

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How Managed Services Can Take You to the Cloud

You need to modernize a legacy application. You’ve looked at it from every angle you can and there’s no way around it. New features are very difficult to deploy, patching is near impossible and is leading to downtime, and security and compliance standards are becoming harder and harder to meet. You need to modernize your […]

What Has Helped Our Healthcare Clients Most Rapidly Respond to COVID-19

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in inpatient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients […]

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[Guide] Digital Health Jump Starts: Build Payor/Provider Resilience During COVID-19

COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]

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Broadening Our Sitecore Capabilities with Brainjocks

We are excited to share the news that Perficient has acquired Brainjocks, a leading digital consultancy with a strong Sitecore platform focus. Brainjocks is well-known in the Sitecore ecosystem for their outstanding skills and expertise. The team is a trusted advisor to leading Fortune 1000 customers, enabling them to maximize ROI through digital strategy, technical, […]

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[QUIZ] What Contact Center Support Model Best Fits Your Needs?

In the previous blog posts from this series, I have focused on the support needs, necessary roles, and managed service provider benefits for cloud-based contact center support. I mentioned there are three main support models all organizations will fall into: self-sufficient, hybrid, and outsourced. There are benefits to each model, depending on several factors unique […]

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6 Reasons to Consider Managed Services for Your Contact Center

Previously, I outlined roles and responsibilities necessary for optimal support of a cloud-based contact center. This blog explores the added benefits many organizations gain when choosing a managed service provider to assist in fulfilling these roles. Upgrading from an on premise solution to a cloud-based contact center comes with a wide range of optimizations. Cloud-based […]

How to Successfully Support Your Cloud-Based Contact Center

Any contact center solution, cloud-based or on premise, requires adequate support to mitigate risk. For continued efficiencies and optimal performance, specific responsibilities need to be fulfilled. Differences in capabilities and care requirements between cloud-based and on premise contact centers cause variation in skill sets needed to fully support each solution. A mistake often made is […]

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Perficient Earns Fifth Adobe Specialization: AEM – Run & Operate

Last week, Perficient was announced as the first Adobe partner globally to achieve the Marketo Engage Specialization as part of the Adobe Solution Partner Program. Today, we’re sharing more exciting news. We’ve achieved our Adobe Experience Manager (AEM) – Run & Operate Specialization. Most Specialized Adobe Partner in Region With existing specializations in Adobe Analytics, […]