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Posts Tagged ‘JIRA plugin’

Test Case Respositories

How Do I Choose the Best QA Test Case Repository for My Team?

Considering the growing importance of mobile and web applications, choosing a QA Test Repository for your organization can be a daunting task with the options available on the market.  It can be difficult to determine where to start when evaluating tools and options. We can help jumpstart that process! Let’s dig into the benefits and […]

How to Use JIRA Service Desk to Monitor and Measure SLA

Service Level management (SLM) is a vital process for every IT service provider organization in that it is responsible for agreeing and documenting service level targets and responsibilities within SLAs. Defining acceptable response and resolution times is a key task in the production of IT service level agreements(SLAs). SLA response times and SLA resolution times […]