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Posts Tagged ‘IP2015’

Gain Insight Into Siebel User Data With This Inherent Function

“Customer experience” is all the rage these days. And Oracle has got your back. In a recent major release (IP2015) of its Siebel platform, Oracle introduced a function called usage pattern tracking (UPT). It provides insight into user behavior, similar to web analytics. Here’s a summary of UPT’s features: Can be used to analyze system […]