Posts Tagged ‘IBM Sterling’

The Importance of Omni-Channel Order Management for e-Commerce

Ninad Minelkar from Perficient presented a case study at IBM Amplify about Omni-Channel Order Management at National Geographic.  National Geographic is a global organization which provides 11,000 grants to scientists and do global outreach to 450 million people in 171 countries.  They send out 25 million catalogs per year as part of their commerce. National […]

Perficient Wins Collaboration Trailblazer of the Year

This has been an exciting first half of the year with another IBM award announced at last week’s IBM Amplify Event. This award recognizes Perficient for groundbreaking solutions leveraging the IBM Commerce portfolio to help clients improve business operations, increase sales revenue, reduce cost of services, and help deliver the best customer experiences. It was […]

Amplify 2015: Deliver the Experiences Your Customers Want

Day 2’s opening session continued the theme of “A New Way to Engage” and started with Chris Wong, VP of strategy and Product Management in IBM’s Commerce group. IBM now has 30,000 users in their Marketing Cloud. Chris said that IBM thinks the way for marketers to move forward in the rapidly changing technology landscape […]

Amplify 2015: How Urban Outfitters Delivered Superior Experience

  Urban Outfitters worked with Perficient to implement IBM Sterling multichannel fulfillment system and the result has been superior customer service. Jas Singh with Urban Outfitters and Subroto Majumdar with Perficient presented this case study titled “Ensuring Successful Order Management Implementation” at IBM Amplify today. Urban Outiftters is an apparel retailer with annual revenue of […]

Amplify 2015: Opening Session – The Changing Nature of Marketing

Amplify 2015 is IBM’s conference for Digital Marketing and Commerce. This is a big year for IBM as they look to take advantage of their cloud capabilities and bring together all of the systems they have purchased over the last few years. Alex Banayan kicked off the opening session talking about how life has changed […]

Wooing the Connected consumer ….@IBMInterConnect 2015

It was a great week at IBM Interconnect with so many great sessions to choose from, activities to participate in, and networking to be had. I want to share my thoughts on one session in particular that was of interest – Carter’s “Creating a Smarter Shopping Experience”.   During the session I was reflecting on all […]

The Empowered Consumer Drives 2014 E-commerce Tech Priorities

When Gartner recently asked chief exectuives to identify their five-year technology investment priorities. They rated their top three as the following: Business analytics E-commerce Customer experience  I was a bit surprised to see e-commerce ranked second, but not at all surprised to see it show up in the top ten answers. The New, More Empowered Consumer We […]

Social Media, The Commerce of Being Nice, and Delta

We live in a world where we communicate and interact with each other through various mediums such as wireless voice, text, email, IM, and social media. The most personal of those mediums is voice-to-voice but increasingly its also the one used less-and-less. As the volume of our interactions increase in non-personal forms, our capacity for […]

Perficient & IBM Help the Men’s Wearhouse with Smarter Commerce

Perficient recently partnered with The Men’s Wearhouse, a leading men’s dress apparel retailer in the United States, to evolve their e-commerce strategy. The Men’s Wearhouse had long been a brick and mortar store, but recognized its customers’ growing use of digital channels during the shopping experience. To improve their competitive and customer experience, the retailer […]

Adding Emptoris & TeaLeaf to The Holistic Commerce Suite

As IBM’s Premier Partner delivering Smarter Commerce solutions Perficient knows how to create a seamless and unified omni-channel commerce experience that leverages commerce, social and mobile technologies to provide the operational excellence needed to deliver a consistent brand experience that deepens your client relationships. Perficient is one of a very small delivery partner that are […]

Perficient & IBM – Making an Impact in 2013

Perficient is Showcasing Our Award-Winning IBM SOA, BPM, and Mobile Solutions & Services at IBM’s Impact 2013 Conference Perficient is a gold sponsor of Impact 2013, and our experts are available in Booth G9 to discuss how customers can implement impactful technology solutions including BPM, service-oriented architecture (SOA), cloud, mobile and WebSphere solutions for major […]

IBM Cognos Concepts: Choosing the Right Tool

A common point of frustration with business intelligence and analytics reporting users is the inability for one tool to do everything they imagine. This is often referred to as the ‘BI silver bullet’ myth. There is not one specific tool that will do everything you want, but most everything can be accomplished using a series […]

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