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Posts Tagged ‘IBM FileNet’

Troubleshooting

When to Shake: Handshake Use Cases (Part 2)

this post is a continuation of our discussion about search connector use cases. Click here to read the first half of this topic. Customer Service Search has changed the way customer service is offered and provided. Smarter algorithms and better machine learning models can help deflect cases, but sometimes a call is necessary. Search can […]

SEO
FR 2052a

Take Heed or Risk Being Out of Support: IBM FileNet ECM Upgrade

IBM released a new version of FileNet Content Manager, version 5.5, and will end support for all previous versions. Users will need to either upgrade their ECM infrastructure by April 30, 2019, purchase extended support, or risk losing support. You may be thinking, “That’s a little less than a year away. I’ve got time.” But […]

The Great ECM Migration

Migrating content between disparate ECM systems can be a larger than expected challenge, are you ready? Enterprises today are often faced with multiple content platforms and repositories without a unifying strategy or technology to make the data actionable. They need the ability to quickly and easily access and repurpose information and make it available through […]