Posts Tagged ‘IBM Cognos BI’

Why You Need to Upgrade to Cognos Analytics Version 11.1.3

Resource constraints require Enterprise software customers to pick appropriate upgrade candidates from the stream of new versions that software vendors generate.  We advise our clients to select upgrade candidates carefully, and only when a version contains either significant new features with business impact or a substantial body of fixes that improves user productivity and rationalizes […]

IBM

Serviceability Auditing

Serviceability What is application serviceability?  “Serviceability (also known as supportability,) is one of the -ilities or aspects (from IBM’s RAS(U) (Reliability, Availability, Serviceability, and Usability)). It refers to the ability of application support personnel to install, configure, and monitor an application, identify exceptions or faults, debug or isolate faults to root cause analysis, and provide […]