Posts Tagged ‘IBM Amplify’

At IBM Amplify 2017, I gave a presentation on 7 ways to maximize ROI on your digital experience investment.  The presentation was geared mostly towards IBM Digital Experience / WebSphere Portal but the concepts apply to virtually any digital experience platform and are aligned with Perficient’s take on Digital Transformation. The presentation is shared below […]

A session at IBM Amplify 2017 covered challenges of omni-channel customer engagement in the digital era and how cognitive capabilities like IBM Watson can help deliver a seamless experience. Some of the challenges in creating a seamless omni-channel experience include: Data Lack of insights Organizational silos No single view of the customer across channels Data […]

In 2016, mobile overtook desktop in its use, with more people using mobile to do more tasks than on laptops/desktops. More than 2,000,000 apps are available in the Apple store and even more in the Google Play store. However, the trend is that app downloads were way down in 2016 (<1 per month) due to the fact […]

In the age of the consumer, most retailers understand that customer experience is the point of differentiation to remain competitive. And it’s not just what happens on eCommerce channels – it’s the experience across all channels. According to Forbes, physical retail is losing share to eCommerce at the rate of about 110 basis points per year. […]

Salesforce and IBM recently announced a partnership in which Salesforce will embed Watson deep into their cloud. During a joint IBM Interconnect and IBM Amplify keynote, Ginni Rometty, Chairman and CEO of IBM, chatted with Marc Benioff, Chairman and CEO of Salesforce, on what it means for both companies moving forward. Ginni: Together, IBM and Salesforce share […]

Perficient’s IBM Cloud Video offering allows IBM Digital Experience (DX) and IBM Connections customers to integrate video from IBM Cloud Video directly in DX and Connections.  This solution goes well beyond simply viewing videos.  This solution provides pre-built configurable integrations which support business users uploading and managing videos and channels directly through DX and Connections, […]

IBM Amplify is NEXT WEEK!!! Don’t miss out on the exciting speakers, sessions and thought leadership that will help you redefine your customer engagement in this Cognitive era. Be at the forefront the future, now! Invest in you Build a competitive edge Latest best practices and trends Latest Solutions And more… Perficient, an IBM platinum […]

  IBM Amplify 2017 is right around the corner! With a focus on how cognitive is transforming customer engagement, learn how you can help make each customer feel unique and recognized at every single step of their journey. Explore the era of cognitive Watson: Watson Marketing – helping deliver personalized and powerful experiences that customers […]