Our Customer Engagement Solutions group at Perficient is focused on helping our customers improve communication and interactions with their customers. Through our partnerships with industry-leading communications frameworks, we enhance and implement various ways companies interact across multiple channels. The COVID-19 pandemic has disrupted every part of our lives and the contact center space is no different. […]
Posts Tagged ‘Hospital’
Why CU Anschutz Medical Campus Migrated to Google Cloud
Our healthcare team has been working with the University of Colorado over the past couple of years to overcome critical data challenges in healthcare… and the results are exciting. In this blog post, I’ll share how the academic medical center was able to improve security, reduce maintenance, and increase efficiency in support of the university’s […]
When TV Host John Stossel Says Your Customer Service “Stinks”
John Stossel, the host of a Fox News weekly program that highlights current consumer issues, was recently diagnosed with lung cancer. The good news is that it was caught early. It wasn’t his diagnosis that went viral, but rather the article he wrote from his hospital bed. “I have to say, the hospital’s customer service […]
Is Your Day Job Killing You? Mine Just Saved My Life
On Tuesday, March 1, 2016, after being very ill for several days, I asked my husband to take me to the emergency room. I had been unable to keep food or drink down, and I had a very painful swollen mass in the right side of my neck/throat. In the ER, they determined that […]
Medication Adherence: A Problem In Clinical Trials…And Life
A recent study published in American Academy of Pediatrics found that providing Asthma patients with medication before they left the hospital reduced ER re-admission rates, as opposed to the standard method of relying on patients to fill their own prescriptions. Medication adherence is a topic that we talk a lot about because of the significant impact […]
The Huntsman Cancer Institute Is Beautiful
The Huntsman Cancer Institute (HCI), an academic research hospital designed and founded by Jon Huntsman, Sr., a cancer survivor, well-known businessman, and the father of Utah’s past governor Jon Huntsman, Jr., recently put out a heartwarming commercial that showcases why it’s different from any other cancer treatment center. Aside from the unique look and feel of […]
Avoid Cloud HIPAA Breaches like OHSU’s with Azure or Office 365
Healthcare IT News’ Erin McCann recently reported that Oregon Health & Science University had to again notify patients that their protected health information had been compromised. From Erin’s post The Oregon Health & Science University has notified 3,044 patients that their protected health information has been compromised after several residents and physicians-in-training inappropriately used Google […]
Microsoft Technologies in Healthcare
As many of you know Perficient was honored to be selected as Microsoft’s Health Provider Partner of the year for 2010. Recently I was thrilled to be included among Microsoft Partners invited to share their thoughts on Microsoft technologies in Healthcare. HealthVault, Cloud, partnering with Microsoft and the consumer to enterprise nature of Microsoft products […]
Perficient wins Microsoft Health Provider Partner of The Year Award
While attending the Microsoft Worldwide Partner Conference last week in Washington DC, I was excited to be part of the team that had the honor of accepting Microsoft’s Health Provider Partner of The Year Award on behalf of Perficient. This was a great honor! Thank you to Microsoft, our clients & partners for sharing in […]