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Three Keys to Creating a Successful Support Team

When customers have a problem, call center agents are the front line of defense. In addition to using the right technology to enable them for success, make sure you have the right team to start with. Here are three ways you can create a successful support team that will service your customers with grace and […]

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Birth and Death: The Life Cycle of Employment

Being a paramedic during the formative years of my working life, I’ve been surprised at how many of the lessons that I learned on the job have translated to the business world. Watching EMS on TV and movies, especially when it’s fictional, is always entertaining. Everything goes smoothly, there’s very little blood (or anything else), […]

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Perficient is Going Back to School!

Want to start your career with an industry-leading IT consulting company? Perficient is on the road and looking for the best and brightest talent out there. We’ll be participating in many college career fairs and also hosting informational Q&A Google Hangouts with our consultants. We know that one of the best ways for us to find […]

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