We’re all about opening doors for consumers, members and patients in the healthcare space. We shared a three-part series on the digital front door designed to help healthcare organizations (HCOs) create cohesive experiences that are welcoming to consumers. But having a digital front door implies that a digital back door exists. And therein lies the […]
Posts Tagged ‘healthcare patient’
Governance in Healthcare: Information Assists Consumer Experience
In today’s world of omni-channel, multi-variant, personalized, and contextualized patient and member interactions, information and data alone is not the only asset that must be managed in order for healthcare organizations to meet their stated business goals, and consumer engagement and experience objectives. Healthcare organizations need context around data to gain the insights and make […]
[Guide] Improving Operations & Patient Outcomes: Strategy & Tech
Due to the emergence of value-based care, precision medicine, and consumerism, the healthcare industry continues to grow and change. More than ever before, healthcare organizations are collecting patient and member data in real time by utilizing mobile applications, wearable, and implantable devices. In fact, according to Forbes.com, “There are 3.7 million medical devices in use […]