global delivery Articles / Blogs / Perficient https://blogs.perficient.com/tag/global-delivery/ Expert Digital Insights Tue, 19 Aug 2025 19:28:43 +0000 en-US hourly 1 https://blogs.perficient.com/files/favicon-194x194-1-150x150.png global delivery Articles / Blogs / Perficient https://blogs.perficient.com/tag/global-delivery/ 32 32 30508587 How Global Collaboration Drives Digital Transformation at Perficient https://blogs.perficient.com/2025/08/15/how-global-collaboration-drives-digital-transformation-at-perficient/ https://blogs.perficient.com/2025/08/15/how-global-collaboration-drives-digital-transformation-at-perficient/#respond Fri, 15 Aug 2025 19:08:32 +0000 https://blogs.perficient.com/?p=386199

As Perficient continues to lead the world’s most admired brands through their unique AI-first digital transformation journeys, our focus on global collaboration remains at the heart of our success. For us, transformation isn’t just about adopting new technology. It’s about bringing together the right people with the right expertise, no matter where they are in the world, to solve real business challenges and create lasting impact. 

With locations across the U.S., Latin America, India, China, and Europe, our teams span continents but operate as one global team. By working across borders, time zones, and areas of expertise, we’re able to offer clients diverse perspectives, deeper industry knowledge, and faster paths to AI-driven innovation. This global mindset is woven into our culture and embedded in the way we approach every engagement. It’s how we ensure that our solutions are not only technically sound but also scalable and aligned with our clients’ long-term goals. 

“Global operations thrive on diversity—not just in skills but in perspectives. An inclusive, globally integrated team brings fresh ideas and insights that can be pivotal. We actively create environments where the diverse perspectives of each team member are valued, resulting in solutions that are culturally relevant and forward-thinking,” said Kevin Sheen, senior vice president, in a recent presentation to our Latin America (LatAm) team. 

READ MORE: Empowering Transformation Through Global Expertise 

At Perficient, global collaboration isn’t a strategy we aspire to—it’s how we work every day. Fueled by intention, transparency, and a shared commitment to excellence, our collaborative culture empowers us to drive AI innovation and boldly advance business in a constantly evolving world. 

In this first blog post of our series focused on Perficient’s collaborative culture, we are showcasing how our colleagues around the world are combining their expertise to fuel global growth and build the strong connections that drive our success. 

Our LatAm Team’s Global Impact 

One of the strongest examples of our global collaboration in action is the growth and evolution of our presence in Latin America. Perficient LatAm began as a small collection of regional offices but, over the years, has grown into a unified, strategically aligned operation that plays an integral role in our global delivery model. With offices across Colombia, Mexico, Uruguay, Argentina, and Chile, the LatAm team has built a shared foundation of delivery and recruitment processes. This strategic alignment didn’t happen overnight. It was driven by intentional leadership, cross-regional transparency, and a commitment to working as a unified team. 

In the past two years, our leaders across LatAm have served as key points of contact to more closely align their operations with our U.S. business units. “We began investing in more leadership to act as single points of contact,” said David Arango Gaviria, director, Colombia Sales. “Assigning leaders to our practices helped put us on the map. We are now more exposed to customer and sales processes through these granular interactions.” 

One example of this collaboration in action is our LatAm team’s work to support a global leader in the manufacturing industry. While the work originally focused on custom development, our LatAm teams quickly evolved to establish a dedicated commerce practice from the ground up, recruiting, training, and cross-skilling talent to meet the dynamic needs of the client. 

“The willingness and openness that everyone showed to building bootcamps, facilitating education, and cross-training was a true example of collaboration,” said David. Our LatAm team has also played a pivotal role in expanding global delivery capacity for clients in industries such as food production and healthcare, supporting complex transitions, integrating seamlessly with our U.S. and India teams, and fostering new ways of working. 

Our LatAm team’s impact goes beyond client work. They’ve been key to internal innovation, especially in building accelerators that improve how we deliver. A great example is the Quality Assurance (QA) AI Assistant, which started as a local idea and quickly became a global effort. As the use of AI in Quality Assurance (QA) became integral, our LatAm team proposed a tool to automate tasks like generating user stories and test cases. Their concept brought in collaborators from the U.S. and India, turning it into a cross-regional project. In just two months, the team launched a working, enterprise-ready solution. This is a clear example of how global collaboration speeds up delivery and creates real value for clients. 

LEARN MORE: Perficient’s Quality Assurance and Test Automation Services 

Perficient India: Building Global Connections Through Local Innovation 

Perficient India continues to play a key role in strengthening global collaboration by creating spaces for knowledge sharing, innovation, and alignment with global teams. Events across our Bangalore, Nagpur, Hyderabad, Pune, and Chennai offices are helping connect colleagues across practices and geographies. 

At Perfathon 2025 in Bangalore, six teams worked through real-world challenges in a two-day hackathon designed to encourage cross-functional thinking. “Perfathon was more than just a hackathon—it was a vibrant space for collaboration, creativity, and learning,” said Gomathy Raveena Nair, lead technical consultant, Bangalore.  

READ MORE: Perfathon 2025 – Hackathon at Perficient 

Recent visits from our U.S.-based Financial Services leaders have served as powerful practice-specific moments that continue to shape and strengthen global collaboration. Mangayarkarasi Rengasamy, senior business consultant, Chennai, shared how valuable these interactions have been for creating greater alignment: “We received encouraging feedback on our ongoing engagements, further solidifying our momentum. We engaged in thought-provoking brainstorming and exceptional teamwork. Looking ahead, we have an exciting roadmap of action items.” 

From technical meetups to leadership engagement, the India team is helping drive a more connected global culture.  

A Culture Built on Connection 

At Perficient, global collaboration isn’t just how we deliver. It’s how we grow, solve problems, and innovate together. Across every region and practice, we’re building a culture that empowers our people to actively seek out partnerships, align around shared goals, and bring their full expertise to the table.  

As John Vylasek, senior solutions strategist, Data & Analytics, said, “I’ve been leading global teams for many years, and the approach is consistent. Find the people who make the extra effort to communicate, align, and get things done. Whether they’re in Latin America, India, or anywhere else, those relationships are what make the work meaningful.” This level of connection and seamless global collaboration transforms good work into lasting impact. Global collaboration not only brings out results for our clients but truly defines the Perficient experience for our people. 

Whether through cross-regional delivery, AI-enabled innovation, or in-person engagement, our teams are united by a common mindset: we work better when we work together. Stay tuned for the next blog in this series, where we will explore how we fulfill our mission through collaboration. 

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Shattering Boundaries with Perficient’s Digital Expertise and Global Strategy https://blogs.perficient.com/2025/04/09/shattering-boundaries-with-perficients-digital-expertise-and-global-strategy/ https://blogs.perficient.com/2025/04/09/shattering-boundaries-with-perficients-digital-expertise-and-global-strategy/#respond Wed, 09 Apr 2025 14:25:08 +0000 https://blogs.perficient.com/?p=379765

As the leading global digital consultancy, Perficient transforms how the world’s largest enterprises and biggest brands connect with their customers, create valuable relationships, and drive impactful business growth. Guided by a commitment to fostering a culture of diversity, inclusion, and belonging, Perficient encourages teams to think beyond traditional limits and develop digital innovations that make a difference. 

In the second blog in our series celebrating our 2025 USA Today Top Workplace award, we explore how our global expertise, collaborative delivery, and innovative strategies are empowering success for our clients. 

Watch the video below to learn how Perficient and our colleagues are shattering boundaries for our clients through strategy and innovation:

Perficient’s Global Expertise and Delivery Inspires Digital Transformation

When partnering with Perficient, our clients have access to cross-team collaboration with around-the-clock support and strong global delivery to maximize speed and results. With nearly 7,000 skilled strategists and technologists worldwide, and more than 40 locations across the U.S., Latin America, India, and Europe, Perficient has the resources and talent to deliver customized solutions for even the most complex challenges.  

Our optimized global delivery model ensures we can rapidly allocate the right talent, in the right location and at the right time, to meet our clients’ digital transformation needs. Whether a project requires a small team of specialists or a fully scaled, strategic effort, Perficient offers flexibility and efficiency to maximize potential without compromising quality. Built on a foundation of diverse perspectives and a shared commitment to meaningful results, our global model empowers business to thrive.  

“We are thinking globally by asking ourselves, ‘What is the best talent?’ We need to include the best talent in all of our deals. We understand and recognize that we have great talent across the board. It doesn’t matter where everybody located, what matters is their ideas, and the knowledge they can contribute.”   – Lina Maria Jaramillo Lopera, General Manager, Colombia  

With Perficient’s global delivery model, we have:

  1. Access to a vast talent pool to support projects, no matter what size
  2. Flexibility to align with different time zones around the world 
  3. Dedicated teams to deliver high-quality outcomes and cost efficiency  

We’re rapidly scaling our teams by keeping the latest industry trends top of mind, which includes adapting to market changes and shifting demands. For the last several years, we have expanded our range of expertise to include increased digital capabilities, including user experience and front-end development and design. Thanks to our strategic global delivery model, our robust solutions, methodologies, and capabilities are maximizing our clients’ digital investments and speeding time to market. 

 

 

Collaborating to Create End-to-End Solutions that Drive Real Results  

Our approach to digital strategy combines industry expertise, innovative methodologies, and a focus on measurable outcomes to drive meaningful results. Perficient’s portfolio encompasses a full suite of services, addressing every aspect of our clients’ needs while empowering them to achieve business growth and operational efficiency. United by our vision, mission, and core values, our colleagues make a difference for our clients, partners, and teams around the world. 

Through continuous collaboration, Perficient enables businesses to innovate efficiently while ensuring tailored solutions that meet their strategic goals. We’re embracing digital technology to help businesses move faster, engage smarter, and connect deeper with their customers. By imagining, creating, engineering, and running digital transformation solutions, we’re exceeding expectations and helping them grow their business. Those efforts would not be possible without our talented colleagues who aren’t afraid to collaborate across technological functions and identify new innovative ideas. 

“It doesn’t matter from the top to the bottom, everyone is seeing a different perspective based on where they are with the client, and having those conversations from the highest to the lowest level of the company helps us really tap into the collective knowledge base.” – Gugu Mabuza, Director, App Modernization  

Perficient’s Strategic Positions Enable Success  

Digital transformation is a complex journey that requires significant investment and a willingness to roll up your sleeves, embrace change, and adopt a new mindset. Perficient colleagues are some of the best and brightest minds, regularly sharing thought leadership about the latest digital technology that is moving and shaping the business landscape. Perficient’s Strategic Positions are a collection of the latest thought leadership from our subject matter experts. 

A Strategic Position is a comprehensive, research-driven, and actionable outlook on the most compelling capabilities that businesses are accessing for their unique digital transformations. These disruptive, forward-thinking insights are backed by the expertise of more than 300 strategists and the experience of more than 1,500 full-scale digital transformations. 

Current top trending Strategic Positions include: 

  • Generative AI: Unlocking new efficiencies and elevating business performance with advanced AI solutions. 
  • Customer Data 360: Improving business outcomes by leveraging customer data and insights through strategy, tactics, processes, and technology.  
  • Direct to Consumer: Adopting a digital-first approach to selling across product development, marketing, and distribution.  
  • Journey Science: Leveraging research and analytics to improve customer journeys and satisfaction. 

“We have a lot of talented dreamers who can think big and envision these beautiful, useful, and clever experiences,” said Megan Jensen, Portfolio Specialist, Sitecore. “We also have the pragmatism to knuckle down, do the work, and get it done for our clients. That’s a nice combination and a luxury to work with these folks.”   

Partnering with Perficient Accelerates Growth and Digital Transformation 

As organizations work toward digitally transforming their businesses, knowing where to begin can often be the most difficult part. Perficient offers workshops and briefings to help organizations apply insights from our suite of services and Strategic Positions effectively, positioning them for growth and success in an evolving landscape.  

By focusing on speed, efficiency, and impact, Perficient empowers businesses to act decisively and confidently to deliver unique digital experiences that surpass customer expectations.  

At Perficient, we work alongside our clients to shatter boundaries by turning bold ambitions into tangible results. Our global delivery model, expertise, and innovative approaches ensure that we are equipped to thrive in an ever-changing world. Stay tuned for the next blog in our series, where we’ll showcase Perficient’s commitment to delivering exceptional outcomes for our clients.  

READY TO GROW YOUR CAREER? 

It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people.  

Visit our Careers page to see career opportunities and more!  

Go inside Life at Perficient and connect with us on LinkedIn, YouTube, X, Facebook, TikTok, and Instagram.  

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Unlocking Sales and Delivery Excellence: Insights from Matt Shields, Managing Director at Perficient https://blogs.perficient.com/2025/01/22/unlocking-sales-and-delivery-excellence-with-perficient-and-adobe/ https://blogs.perficient.com/2025/01/22/unlocking-sales-and-delivery-excellence-with-perficient-and-adobe/#respond Wed, 22 Jan 2025 17:14:30 +0000 https://blogs.perficient.com/?p=376077

In a rapidly evolving digital landscape, staying ahead demands more than just cutting-edge tools; it requires a vision, strategy, and a commitment to excellence. In an exclusive interview for We Are Perficient, Matt Shields, Managing Director of Perficient’s Adobe practice, shared his expert insights on sales and delivery excellence, the transformative potential of Adobe technologies, and the collaborative power of Perficient’s global reach. 

With over 15 years of experience in the Adobe ecosystem, Matt has helped some of the world’s leading brands leverage digital transformations to gain a competitive edge. Here’s what he had to say about the future of sales and technology and how Perficient drives impact across industries. 

The Growing Influence of Adobe in a Content-Driven World 

As the demand for personalized content grows exponentially, Adobe is leading the charge in helping organizations connect with their customers in meaningful ways. According to Matt, the future lies in how companies deliver experiences tailored to each individual’s unique needs, preferences, and cultural contexts. 

“Understanding customers directly—whatever culture, geography, or language—is the key to creating meaningful engagement that drives business objectives,” he explained. 

Adobe’s innovative tools, such as generative AI capabilities within Adobe Experience Cloud, are empowering companies to produce dynamic, high-quality content at scale. This technology is not just about efficiency; it’s about fostering genuine, memorable connections between brands and their audiences. 

Perficient’s Role in Driving Digital Transformation 

Perficient’s partnership with Adobe amplifies the ability to meet the demands of a global market. With a focus on customer experience, Perficient delivers personalized solutions that go beyond traditional content management. 

“It’s no longer just about managing content. It’s about creating it at speed and scale while ensuring it reaches the right audience through the right channels,” Matt emphasized. 

What sets Perficient apart is its global presence and deep industry expertise. By leveraging teams from diverse regions, Perficient offers clients a wealth of knowledge, perspective, and technical capabilities that ensure every project is executed with precision and cultural relevance. 

The Role of Artificial Intelligence in Transforming Experiences 

Artificial Intelligence is reshaping the way businesses engage with customers, and Adobe is at the forefront of this transformation. Matt highlighted how Adobe’s AI tools, such as GenStudio for Performance Marketing, enable companies to generate relevant, impactful content faster and more effectively. 

“AI is a conversation we’re having with every customer,” he noted. “Whether it’s streamlining internal processes or enhancing customer interactions, AI is central to every industry’s digital transformation journey.”

Perficient’s ability to integrate AI within Adobe’s ecosystems ensures clients can harness these innovations to achieve their strategic goals. From content generation to customer engagement, AI is paving the way for smarter, more efficient processes. 

Industry Trends and Perficient’s Global Advantage 

When asked about emerging trends, Matt underscored the importance of creating memorable customer experiences. It’s not just about conversions; it’s about how well a brand resonates with its audience. 

“The question is: How do we connect effectively? Is it the right time, the right content, the right message?”

Perficient’s global footprint plays a crucial role in delivering these impactful experiences. By combining local insights with global expertise, Perficient ensures its clients stay ahead in an increasingly connected world. 

Transforming the Healthcare Sector with Adobe 

In healthcare, customer experience is synonymous with patient experience. Matt shared how Adobe solutions are enabling healthcare organizations to create patient-centric journeys that improve outcomes. 

“From follow-ups to treatment accessibility, driving a better patient experience can literally be a matter of life and death,” Matt explained. 

Perficient’s industry-specific expertise, combined with Adobe’s platform capabilities, is helping healthcare providers deliver care that is not only efficient but also empathetic and personalized. 

The Power of Partnership: Adobe and Perficient 

As a highly specialized Adobe Platinum Partner, Perficient works hand-in-hand with Adobe to deliver the latest technologies and innovations across industries. This partnership is rooted in shared expertise and a commitment to the client. 

“We collaborate daily with Adobe teams across healthcare, manufacturing, financial services, and more to ensure our clients get the best of both worlds—industry expertise and cutting-edge technology,” Matt said. 

Discover More 

Curious about how our partnership with Adobe is transforming industries? Learn how we leverage Adobe’s cutting-edge technologies to deliver personalized, impactful solutions for our clients here.

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Perficient Interviewed for Forrester Report on Global Capability Centers https://blogs.perficient.com/2024/10/24/perficient-interviewed-for-forrester-report-on-global-capability-centers/ https://blogs.perficient.com/2024/10/24/perficient-interviewed-for-forrester-report-on-global-capability-centers/#respond Thu, 24 Oct 2024 20:42:16 +0000 https://blogs.perficient.com/?p=370982

Perficient is honored to have been included in Forrester’s 2024 report, “Global Capability Centers: A Rising Tide – Reimagining The GCC As A Strategic Asset.”  Forrester interviewed several companies, including Global Systems Integrators (GSIs), to explore the evolving landscape of Global Capability Centers (GCCs) and their pivotal role in enterprise sourcing strategies.

Perficient’s Perspective

As a Global Systems Integrator (GSI) interviewed for this report, Perficient brings unique insights to the GCC landscape. Our experience in digital transformation and global delivery models positions us to help organizations navigate the complexities of establishing and optimizing GCCs, while leveraging the synergies between GCCs and GSIs.

“Optimized Global Delivery is all about bringing the right skill, to the right place, at the right time. This means understanding the role of time zones, the lifecycle of the project, and where certain skills need to be located,” says Perficient Senior VP, Kevin Sheen.

“Cost optimization is also part of this process,’” says Kevin. “By shifting the team’s location and structure as the project progresses, we can bring costs down while still maintaining high-quality delivery. This dynamic approach to project staffing is what allows us to optimize cost and efficiency.”

The Synergy of GCCs and GSIs

The Forrester report states, “While GSIs and GCCs might seem in opposition, the reality is that the two coexist in a synergistic fashion.”

Perficient and our Optimized Global Delivery approach positions us to support our clients through:

  1. Strategic Partnerships: We work alongside GCCs, complementing their capabilities with our global expertise and resources. This partnership allows organizations to leverage the best of both worlds – the dedicated focus of a GCC and the broad experience of a GSI.
  2. Build-Operate-Transfer (BOT) Models: Perficient helps organizations establish and operate GCCs with the intention of eventual transfer. This model allows companies to benefit from our expertise in setting up efficient operations while building towards full ownership.
  3. Talent Augmentation: We provide specialized skills and resources to supplement GCC capabilities, especially in emerging technologies or during periods of rapid scaling.
  4. Deep Industry and technology expertise: Our expertise in cutting-edge technologies ensures that organizations are equipped with the tools they need to drive innovation, while we handle complex integration challenges.
  5. Global Delivery Optimization: We help organizations optimize their global delivery model, balancing work across regions to maximize efficiency and value.
  6. Continuous Evolution Support: As GCCs mature, we assist in their evolution, helping them move up the value chain and take on more strategic roles within the organization.

Looking Ahead

As the Global landscape continues to evolve, organizations that can effectively leverage these centers will be well-positioned to thrive in an increasingly competitive global market. Perficient is committed to helping our clients navigate this complex landscape and unlock the full potential of their GCC strategies.

To learn more about how Perficient can help your organization leverage our global delivery model for strategic advantage, contact our team of experts today.

 

 

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Growing Our Global Delivery and Medtech Software Development Expertise with the SMEDIX Acquisition https://blogs.perficient.com/2024/01/16/growing-our-global-delivery-and-medtech-software-development-expertise-with-the-smedix-acquisition/ https://blogs.perficient.com/2024/01/16/growing-our-global-delivery-and-medtech-software-development-expertise-with-the-smedix-acquisition/#respond Tue, 16 Jan 2024 14:03:23 +0000 https://blogs.perficient.com/?p=353292

For more than 25 years, we’ve grown our presence, our talent, our skills, and our global footprint so that we can continually provide critical Agile software development and delivery services to the world’s biggest brands.

Last October, we proudly entered into an agreement to acquire SMEDIX, Inc., a healthcare and life sciences software engineering firm based in San Diego, California, with European operations located in Cluj-Napoca, Romania. Today, we’re thrilled to welcome nearly 175 new colleagues to the Perficient team.

I recently met with Kevin Sheen, Perficient’s Senior Vice President of global delivery, and Fayez Sweiss, former SMEDIX President and CEO and now Perficient General Manager, to learn more about the acquisition and what the future looks like.

Thank you for the time, Kevin and Fayez. I wanted to start by asking about the acquisition itself. Why SMEDIX, and why now?

Kevin: Thanks for having us, Connor. We’re excited to welcome the SMEDIX team to Perficient!Profile Kevin Sheen

Healthcare and life sciences are two of the largest industry verticals Perficient serves, with a substantial roster of clients spanning providers, plans, pharmaceutical, biotech, and medical device companies. These companies trust us to combine deep technical expertise and extensive global presence to enhance patient care. We’re committed to growing our global presence and delivery capabilities to ensure we have the right people in the right place at the right time to innovate digital solutions for our clients.

With the addition of SMEDIX, we’re strengthening both our industry software development capabilities and our global delivery capacity. We see great opportunity in SMEDIX and its ability to design and develop medtech software solutions.Fayez Sweiss

Fayez: This is a landmark day for SMEDIX and our colleagues! We’re a full-service software engineering service provider focused on improving the patient experience through innovative software solutions and technologies. We’re extremely proud to join forces and further enhance Perficient’s ability to help its clients transform care delivery, accelerate innovation, and grow their business.

Could you tell me more about SMEDIX’s software development expertise? How does it enhance Perficient’s existing capabilities?

Smedix497Fayez: Our strength lies in our global team of innovators who drive value across the full software development lifecycle of clinical diagnostic and medical device products, including software development, verification, validation, and regulatory compliance services. We’ve helped many clients bring medical software products to market that meet the safety, quality, and usability attributes required in healthcare and medical device industries. Plus, we follow best practices and methodologies, including strong Agile principles rather than one methodology in particular, that align with Perficient’s leading approach.

Kevin: Healthcare and life sciences are highly regulated industries that face higher consumer and governmental scrutiny. The medical device industry, in particular, is changing rapidly, and innovations are becoming more and more complex. Software development is one of the best ways to not only keep businesses running but also get ahead, which is why global development is so important in helping companies step up to the challenge. SMEDIX brings a focused expertise in software development, enhancing Perficient’s ability to digitally transform healthcare and life sciences companies. Together, we’re solving complex health and business challenges with pragmatic digital innovation.

READ MORE: Consulting for Resilient, Transformative Healthcare

Speaking of global development, talk to me about the offshore delivery location in Romania. What’s the benefit there?

Smedix269Fayez: The majority of our 175 skilled professionals are located in Cluj-Napoca, Romania — a city surrounded by top polytechnic universities that produce a deep talent pool of highly skilled software engineers. Working from our fully-equipped development center, this offshore division of engineers enables our clients around the globe to cost-effectively maximize investments without compromising on quality, compliance, or technology.

Kevin: We know that global delivery is a compelling and powerful model for development, and we’re committed to building a world-class global delivery model that brings the best teams, capabilities, and processes together. A cornerstone of Perficient’s delivery philosophy is that every solution and service we offer is built and delivered globally. We have global depth and talent located in nearly 40 office locations across North America, Lain America, India, Asia Pacific, and Eastern Europe. With the addition of a dedicated team of software developers in Romania, we are  significantly bolstering our existing European delivery capabilities and the quality of work we deliver to our healthcare and life sciences clients.

READ MORE: Driving Innovation with Optimized Global Delivery

What’s next now that the acquisition has closed?

Kevin: Our teams have worked closely over the past few months, conducting due diligence in order to ensure SMEDIX and Perficient are a perfect, complementary fit. Now that the acquisition has closed, I see SMEDIX fully integrating with the Perficient brand, bringing world-class software development solutions to our global healthcare and life sciences clients.

Fayez: I’ll add that because of our combined breadth and depth of expertise, I think we also have an opportunity to evolve and expand our offerings to our clients.

I’m also really excited for our colleagues. We’re joining a collaborative culture that is intently focused on accelerating innovation for its clients and understands the value of its people. There’s so much growth potential, and I can’t wait to see what we achieve together.

READ MORE: Explore Life at Perficient

Thank you both for your time today, and congratulations on the closing of the acquisition.

READY TO GROW YOUR CAREER? 

It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people. 

Visit our Careers page to see career opportunities and more! 

Go inside Life at Perficient and connect with us on LinkedIn, YouTube, Twitter, Facebook, TikTok, and Instagram. 

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Explore How Perficient Accelerates Growth for the Biggest Brands https://blogs.perficient.com/2023/12/28/perficient-accelerates-growth-for-the-biggest-brands/ https://blogs.perficient.com/2023/12/28/perficient-accelerates-growth-for-the-biggest-brands/#comments Thu, 28 Dec 2023 17:20:03 +0000 https://blogs.perficient.com/?p=352236

With 2023 coming to a close, it’s important to reflect on our accomplishments over the past year. Being named a U.S. Top Workplace this year was an incredible source of pride for Perficient. As an award-winning workplace, Perficient colleagues collaborate with experts from across industries and time zones to strategize, test, and build end-to-end solutions for the world’s biggest brands and largest enterprises. 

Through our People Promise, we’re enabling our colleagues’ career development, prioritizing diversity, inclusion, and belonging, and making genuine connections across the globe. We’re proud to deliver amazing digital solutions that transform the world’s most recognizable brands. Our clients trust us because of the collaborative, experienced, and entrepreneurial spirit our people bring to every interaction, and our colleagues get to experience the excitement and opportunities that come with partnering with big brands they can be proud of.  

Watch the video to learn how we’re accelerating growth for our clients, partners, and colleagues around the world.

Driving Innovation for Our Clients 

From the very first meeting, we see every opportunity with our clients as a continued investment and trusted partnership. We help our clients imagine, create, engineer, and run digital solutions that transform how they connect with their customers and grow their business.  

“My favorite thing when it comes to Perficient and the way that we work with clients is that we’re incredibly practical,” said Vanessa Case, account developer, Denver. “What do we need to get done today? How do we do this in a manner that makes sense to the organizations that we are serving? That to me is the fastest way to acceleration.” 

READ MORE: Our Colleagues Are Accelerating Growth for Our Clients`  

We also strongly believe in developing a people-centered environment committed to driving change through collaboration. Our teams are making large strides to further develop relationships with our clients and partners.

“I think that we can accelerate the growth of our clients if we understand their needs from the beginning, and in every aspect,” said Nicolas Pagliaro, general manager, Uruguay, Argentina, and Chile. “You need to be a part of the solution from day one.” 

Our modern approach and proven methodology to digital consulting leads to successful outcomes for our clients. With unparalleled strategy and technology capabilities, we bring big thinking and innovative ideas, along with a practical approach to help our clients succeed. Our six solution categories offer our clients a truly end-to-end digital transformation, but these can also stand on their own to meet a specific need. Using these capabilities, we partner with our clients to iterate and build digital solutions that bring faster speed-to-market results and compelling experiences for their customers.  

READ MORE: We’re Leveraging Our Strategic Positions and Enabling Growth for the Biggest Brands  

Making a Difference with Our Global Teams

Additionally, we’re committed to increasing our global footprint to bring the best teams, capabilities, and processes together. In the last few years, we completed expansion efforts in India, Latin America, and Eastern Europe. Additionally, we’re looking forward to welcoming SMEDIX, Inc., to Perficient in 2024. The upcoming acquisition will strengthen our healthcare industry software capabilities, expand and enhance our offshore delivery capacity, and further grow our presence in Eastern Europe.  

With our enhanced global presence, Perficient can fully integrate our aligned approach across teams and time zones while casting a wide net of resources to benefit our clients. Perficient leverages strategy, technology, and innovation to support critical initiatives within a wide portfolio of industries. Discover how we’re building relationships and streamlining operations for our clients in the following sectors:  

“I feel that Perficient accelerates client growth and that we’re very strategic,” said Felicia Johnson, portfolio specialist, Experience Design Sales. “We think about everything holistically. That helps accelerate our thoughts, their thoughts, how we work together, and what that roadmap might look like. Even if we’re solving that initial problem, accelerating to me isn’t necessarily going fast. It’s going holistic, and it’s going strategic.” 

READ MORE: Understand Perficient’s Model for Digital Strategy and Transformation  

Taking Perficient’s Partnerships to New Heights  

Perficient takes pride in building a comprehensive strategic network that fosters meaningful connections with the world’s leading technology companies. Through our partnerships, Perficient can leverage our core competencies, enhance and extend our service offerings, and improve time to market. Our skilled colleagues bring value to Perficient’s clients by working across geographical locations and technologies to further develop our global delivery capabilities and become a trusted partner to the world’s biggest brands.  

We’re proud to be regularly awarded by our partners for our excellence in solution innovation and industry expertise. Some of our recent partner awards include the 2023 Adobe Digital Experience Emerging Partner of the Year, Americas Award, the 2023 Adobe Experience Maker “Engager” Award, a 2023 Microsoft US partner of the Year Finalist distinction for Azure, the 2022 Sitecore Partner Award for Sales Excellence, and the 2022 Informatica Cloud Modernization Partner of the Year Award. 

READ MORE: Check Out Perficient’s Recent Awards For Excellence and Innovation  

Perficient’s commitment to excellence, success, and versatility serve as a strong foundation for building relationships with our clients and partners.

“The way that it makes me feel working for Perficient, knowing that we’re impacting clients, their customers, and their own people is why I’m still here,” said Henry Heisler, general manager, Southern California. “A big part of it is our colleagues. We have great colleagues and brilliant people who really care deeply about doing good work for clients, creating success for customers, and for themselves.”   

Enhancing Brand Awareness Through Our Ambassadors  

We’re not only making waves across the technology landscape with the biggest brands – we’re also expanding our reach through some of the most recognizable brand ambassadors, including the Dallas Mavericks of the NBA, Atlanta United MLS team, the St. Louis Cardinals of the MLB, and the St. Louis Blues NHL team. Not to mention, we’re driving growth through our partnership with the fighting robot builder team, RioBotz, and their BattleBots competitor, Minotaur.

We’re proud to partner with the Minnesota Timberwolves NBA franchise as our newest brand ambassador. For more than two decades, Perficient has had a strong presence in the Minneapolis region, helping many of Minnesota’s leading enterprises digitally transform.  The team’s momentum mirrors Perficient’s ongoing growth in the Twin Cities, and we’re excited to build close relationships with the franchise.  

READ MORE: Perficient’s Brand Ambassadors and Partnerships  

Our success is not possible without the compassion and determination of each person. Every day, we promise to challenge, champion, and celebrate the success of our colleagues. No matter the complexity of the project, our team strategically creates engaging solutions that thrill our clients. 

This is the final blog in our series recognizing the incredible work culture at Perficient and celebrating our recognition as a top workplace. Each blog shares how we’re fostering a collaborative culture through Perficient’s People Promise while creating a work environment where each individual perspective, contribution, and idea is valued. If you missed one of the previous blogs, be sure to check out our blog series to discover how we’re making a difference at Perficient.  

Click to view slideshow.

READY TO GROW YOUR CAREER? 

It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people. 

Visit our Careers page to see career opportunities and more! 

Go inside Life at Perficient and connect with us on LinkedIn, YouTube, Twitter, Facebook, TikTok, and Instagram. 

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Sebastian Villegas Navarro Fosters a Global Perficient Approach https://blogs.perficient.com/2023/11/28/sebastian-villegas-navarro-fosters-a-global-perficient-approach/ https://blogs.perficient.com/2023/11/28/sebastian-villegas-navarro-fosters-a-global-perficient-approach/#comments Tue, 28 Nov 2023 19:49:54 +0000 https://blogs.perficient.com/?p=349947

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Perficient is comprised of thousands of skilled colleagues across the world who are working together to transform how the world’s biggest brands connect with customers and grow their business. Our global approach is setting us apart and paving the way towards an even brighter future. Our People of Perficient series lets us showcase the unique perspectives and stories of the people who make Perficient an award-winning digital consultancy with a people-first culture.

Sebastian Villegas Navarro is a business development director based in Medellín, Colombia. He is contributing to expanding Perficient’s footprint in Latin America as well as working to keep our global teams connected. He shares more about his role and experience at Perficient below. 

What is your role? Describe a typical day in the life. 

As a director, I work with our local and national teams on new pursuits that involve Latin America. I make connections between sellers and our operations team in Latin America to ensure the best outcome possible. This allows me to explore new engagements and foster collaboration to maintain a global Perficient approach. I also help with the integration of acquired companies in Latin America to make sure that knowledge is shared, and we become a cohesive team. 

READ MORE: Life at Perficient Across Latin America 

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How do you explain your job to family, friends, or children? 

I explain it as if it’s a tornado; for example, there are a lot of moving parts, it’s very fast paced, and things are coming in from all directions that I have to be prepared for and aware of so I don’t get sucked in! It’s a very active role that requires a high level of focus. I interact with a lot of different stakeholders in a variety of contexts. 

How does your role support Perficient? How are you making an impact?

I am part of the team that is helping to build a unified global team and fostering a global Perficient approach. I do this by breaking down silos and making sure that our clients receive the best possible teams at the most efficient speed we can deliver.  

EXPLORE MORE: Perficient’s Award-Winning, Collaborative Culture 

 

What are your proudest accomplishments, personally and professionally? Any milestone moments at Perficient?

My proudest accomplishment at a professional level was being recognized by Perficient as an Excellence Award winner. It was a great way to be recognized for my hard work. Personally, one of my proudest accomplishments was buying my parents their dream apartment. Being able to give back to my family fills my heart! 

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What has your experience at Perficient taught you?

It has taught me to be more resilient and to open my mind to new cultures. Most importantly, it has taught me to be humble and accept that my way of work is not necessarily the only way. I am surrounded by smart people, and I get to learn something new every single day. 

READ MORE: Perficient Launches Cultural Connections Employee Resource Group 

What are you passionate about outside of work?

Food! I enjoy tasting new flavors, going to new restaurants, and seeing the world through food. Every time I travel, I go for local flavors. I am also a fully trained chef. I went to culinary school before going to business school. 

What advice would you give to colleagues who are starting their career with Perficient?

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Speak with as many people as you can because you will find broad knowledge everywhere. You can ask your colleagues for help, and you will find that they are willing and open to share their knowledge. You will become a better professional through collaboration, and teaching colleagues is what makes us stronger as a company.  

Why did you choose Perficient? What keeps you here?

I chose Perficient because I trust the mission, and I want to be part of the realization of that vision. I believe we can make the technology industry a better place.  

What keeps me here is that I can decide my own career path, and that path does not have to be static. I can explore new ways of working, and I have grown my career at Perficient by being curious and making an impact when and where I see the opportunity. I am #ProudlyPerficient because I can grow not only as a professional, but also on a personal level.  


SEE MORE PEOPLE OF PERFICIENT 

It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people. 

Visit our Careers page to see career opportunities and more! 

Go inside Life at Perficient and connect with us on LinkedInYouTubeTwitterFacebookTikTok, and Instagram.

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Perficient’s Global Footprint Enables Genuine Connection and Collaboration https://blogs.perficient.com/2023/09/06/perficients-global-footprint-enables-genuine-connection-and-collaboration/ https://blogs.perficient.com/2023/09/06/perficients-global-footprint-enables-genuine-connection-and-collaboration/#respond Wed, 06 Sep 2023 16:52:30 +0000 https://blogs.perficient.com/?p=343738

With more than 7,500 colleagues and dozens of global locations, Perficient is making genuine and meaningful connections across the world. Through Perficient’s promise to challenge, champion, and celebrate all colleagues, our company remains a top workplace in the eyes of our people.

We take pride in creating a diverse work environment that celebrates and enables the career growth of our colleagues. In fully integrating our teams, and building strong relationships with our global colleagues, we can transform the world’s largest enterprises and biggest brands. Watch the video below to discover why our global footprint enables genuine connection and collaboration among our colleagues.

With teams spanning technologies and time zones, our expanding global business and inclusive culture promise to create opportunities to collaborate with the top talent in the world, while maintaining personal and collaborative relationships. We are uniquely positioned to deliver meaningful experiences and make a collective impact on our clients, communities, and one another. “Working with colleagues around the world is fantastic,” said Nicolas Pagliaro, general manager, Uruguay. “Every day, you have the chance to learn from different cultures and professionals. I think the most important thing about that is working with a single global team every day. For me, that’s amazing.”

Our colleagues come from different backgrounds and traditions, but we are each united under the same core values: Integrity, Innovation, Clients, Collaboration, People, and Pride. We’re proud to offer colleagues around the world the chance to make a difference and contribute ideas to help bring our unique culture to life.

READ MORE: Learn About the People Who Shape Our Culture

“I think what’s been really interesting for me is to get to know people that are in other locations,” said Henry Heisler, general manager, Southern California. “Whether it is Colombia, Argentina, or different places within India, the values and culture are consistent. By and large, everyone has the same core values around high integrity, doing good work for clients, and growing.”

How Is Perficient Accelerating Global Growth?

At Perficient, we know that global delivery is a powerful and compelling model for development, and we’re committed to building a world-class global delivery model that brings the best teams, capabilities, and processes together. We have thousands of skilled strategists in the U.S., Latin America, Eastern Europe, and India who partner with clients each day to deliver innovative digital experiences. Learn about our scaled delivery approaches to understand how our methodology allows us to maximize our clients’ digital investments and accelerate our time to market.

READ MORE: Discover How We Drive Results Through Our Global Teams

As an award-winning digital consultancy, our global footprint is enabling our colleagues to continue growing, learning, and collaborating with talented thought-leaders from around the world. Our Women in Technology Employee Resource Group (ERG), Perficient’s Giving ERG, and our newly created Innovation Groups, provide platforms for knowledge sharing, connection, and professional growth. Additionally, our new Cultural Connections ERG aims to educate, enable, and engage colleagues to celebrate multiculturalism. The group will host regular meetings and events to generate meaningful conversation around the cultural differences that shape our workforce.

“Our team structure supports our business a lot,” said Mary Jiang, director, LDC Consulting. “When we have a global team, we have the chance to learn different cultures. So, if we did not have a global team, I would never get the chance to come to the U.S. and learn a different culture. If we did not have a global team, we probably would not have a chance to learn Indian, Chinese, Latin American, or Europe’s culture. I think that is amazing thing. We live in one country, but we still have a chance to know a lot of people across the world.”

Discover Perficient’s Unique Global Culture

Our teams of skilled strategists and technologists around the globe bring an unmatched level of dedication, drive, and passion in everything we do – including a variety of fun events. Whether it’s our Nagpur colleagues dancing the night away during their annual party, our Bangalore colleagues celebrating India’s Independence Day, or our Mexico colleagues burning calories at personal defense classes as well as 5K and 10K races, we know how to work hard and have fun while doing it. Follow our global teams on LinkedIn to learn more about Perficient’s incredible office culture in Latin America, India, and the U.S.

The generosity of our people is inspiring, and through Perficient’s global footprint, we have the power to drive change and accelerate growth around the world. Perficient’s Community Impact Report showcases stories, activities, and results detailing the impact we’re making on a global scale. Read the report to discover the unique ways that Perficient colleagues are giving back to local communities, including how we’re improving our carbon footprint in Latin America, advancing STEM education through Perficient’s Colombia Robotics Team, and participating in volunteer events that make a difference.

“I think being able to help people across the world makes us stronger because we have so many different cultures and we can learn from each other,” said Lorena Fernandez, project manager, Argentina. “We’re improving ourselves each time that we interact with people and have the opportunity to meet them in person or in different events that we have. I think that’s awesome.”

READ MORE: Perficient Colleagues Give Back to The Global Community

Through collaboration across our global teams, we take an end-to-end approach to digital transformation and bring innovative ideas to the market. The possibilities for global delivery are endless. Stay tuned for the final blog in our series celebrating Perficient’s 2023 Top Workplace USA award where we will discuss how Perficient is working with some of the world’s largest enterprises and biggest brands to make a difference for our clients, partners, and business.

Click to view slideshow.

READY TO GROW YOUR CAREER?

It’s no secret our success is because of our people. No matter the technology or time zone, our colleagues are committed to delivering innovative, end-to-end digital solutions for the world’s biggest brands, and we bring a collaborative spirit to every interaction. We’re always seeking the best and brightest to work with us. Join our team and experience a culture that challenges, champions, and celebrates our people.

Visit our Careers page to see career opportunities and more!

Go inside Life at Perficient and connect with us on LinkedInYouTubeTwitterFacebookTikTok, and Instagram.

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Driving DE&I In Healthcare With Global Collaboration: Insights from Chennai https://blogs.perficient.com/2022/12/05/driving-dei-in-healthcare-with-global-collaboration-insights-from-chennai/ https://blogs.perficient.com/2022/12/05/driving-dei-in-healthcare-with-global-collaboration-insights-from-chennai/#respond Mon, 05 Dec 2022 16:00:12 +0000 https://blogs.perficient.com/?p=321727

I recently connected with Iyappan Rathina, a delivery director at Perficient, to discuss the benefits of global collaboration, and how that collaboration contributes to diversity, equity, and inclusion (DE&I) in healthcare. We discussed how an increased demand for digital transformation in the healthcare industry is supporting a better patient experience. I enjoyed hearing his perspective on how DE&I in healthcare delivers better health outcomes, and I’m sure you will too!

Iyappan, thanks so much for joining me today. I’d love to start with hearing more about your role. How do you enable a growth mindset on your teams?

Iyappan Rathina

Iyappan Rathina, Delivery Director

I am a delivery director at Perficient based in Chennai, India. As a delivery director, I govern projects and delivery. I am also the head of infrastructure and facilities for the India global delivery center, managing seven centers across five different locations.

As a delivery director, I help my teams foster the culture of Perficient. Because of our shared culture, my teams exceed our clients’ expectations and are able to grow with Perficient. I enable my teams to achieve this growth by:

  • Facilitating collaboration across multiple geographies, ensuring that everyone gets the support they need
  • Exposing them to opportunities as they arise
  • Preparing them for their next role

As the head of infrastructure, I am responsible for ensuring that our colleagues experience world-class facilities that are positioned to delight our clients.

SEE ALSO: Driving DE&I In Healthcare With Global Collaboration: Insights from Latin America

How is Perficient – as a global team – driving excellence for our clients?

As a global team, we are able to leverage people’s unique and complementary strengths. Because of this, we have a stronger team. Diverse global teams also allow us to share diverse perspectives and broader experience with our clients.

Diversity equips Perficient with the right people, the right strengths, and the right toolsets to uphold exceptional delivery standards and exceed the customer expectations.

Why is it valuable for organizations to promote diversity through global teams? 

With a global team of people from different backgrounds, cultures, and experiences, organizations can leverage diverse perspectives. These help teams arrive at more innovative solutions to common problems. Diverse global teams foster a culture of belonging and trust. These teams are well equipped to question themselves on their own assumptions. Therefore, having diversity in the teams allows for the following:

  • Decreasing unconscious bias
  • Reducing skill gaps
  • Building highly skilled talent
  • Removing cultural mismatches

All of this enables Perficient to outperform homogenous teams and build better value for our clients.

READ MORE: A Tide That Lifts All Boats: Overcoming Inequity in Digital Health

How is Perficient’s collaboration across the globe promoting DE&I in the healthcare industry? Why is this important? How does it impact the broader patient experience?

People from every race, culture, creed, age, and gender utilize healthcare. Patients see better health outcomes when they are able to trust their provider. Research has shown that patients are more likely to trust healthcare providers where they see themselves represented. This leads to a better understanding of their health condition and, ideally, more successful treatment. So, diversity in healthcare enables a better patient experience and drives better health outcomes.

Perficient’s collaboration across the globe has built an inclusive team that brings global perspectives and innovative ideas.

We share strategies that have succeeded locally, to be replicated by teams in other areas. We are also able to share the challenges we’ve faced locally in the adoption of digital care, so that we can implement solutions to avoid the same hurdles in other areas.

Global teams bring experiences from different cultures and diverse perspectives on the impact of equity and inclusion in healthcare. Various initiatives at Perficient such as our Women in Technology employee resource group (ERG), our Bright Paths Program, and our global delivery centers allow us to foster more diverse teams. This in turn, allows us to offer our customers well rounded, global experience in healthcare.

EXPLORE NOW: Diversity, Equity & Inclusion (DE&I) in Healthcare

Healthcare Leaders Turn to Us

Perficient is dedicated to enabling healthcare and life sciences organizations to promote diversity, equity, and inclusion within their companies. Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fifth-largest healthcare IT consulting firm. With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.

We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.

Contact us to learn how we can help you plan and implement a successful DE&I initiative for your organization.

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Driving DE&I In Healthcare With Global Collaboration: Insights from Latin America https://blogs.perficient.com/2022/11/14/driving-dei-in-healthcare-with-global-collaboration-insights-from-latin-america/ https://blogs.perficient.com/2022/11/14/driving-dei-in-healthcare-with-global-collaboration-insights-from-latin-america/#respond Mon, 14 Nov 2022 16:00:03 +0000 https://blogs.perficient.com/?p=321186

I recently connected with one of our colleagues in Latin America (LatAm) to discuss how she participates in global collaboration, and how that collaboration supports diversity, equity, and inclusion (DE&I) in the healthcare industry. Laura Catalina Navarro Rodriguez, an account manager at Perficient, facilitates a culture of collaboration and strong communication across global teams. I enjoyed hearing about how she has seen projects support accessibility in healthcare, and I’m sure you will too!

Thank you so much for joining me today, Laura! I’d love to kick off with hearing more about your role. How does your work impact Perficient’s culture, growth, and clients? 

Lcnr

Laura Catalina Navarro Rodriguez, Account Manager

I define my role as being the “synapse between neurons” to facilitate and promote communication between Perficient teams and clients to strengthen our position as a global company. The objective of my role is to collaborate, build, and maintain a robust relationship with each partner, client, and account stakeholder, ensuring multiple points of contact and staying especially attuned to individual and business needs. I work closely with partners, clients, and stakeholders to:  

  • Clearly define business needs 
  • Create winning and innovative strategies 
  • Coordinate with global operations and capacity teams to ensure maximum business value for our clients  
  • Support our LatAm teams in their efforts to deliver the highest quality services 

 How is Perficient – as a global team – driving excellence for our clients?  

Perficient’s main excellence-driving factor is our people. We have strong technical talent, with senior level roles represented in all of our global delivery centers.   

Most importantly, our people are accountable, vocal, caring, and driven to deliver high-quality solutions and exceed client expectations.  

We have a strong unity mindset. We are part of a global team, and despite our differences in location, culture, beliefs, collaboration styles, and in some cases language (or slang), we belong to the same united team – global delivery. We are a fully diverse team working for the same purpose: to deliver excellence.  

We drive excellence by ensuring that we involve the right experts at the right time. We all have the same opportunities to participate, propose, challenge, and explore. Being respectful of differences and utilizing each person’s unique skills to their fullest potential gives us the ability to implement the best solutions successfully.  

Why is it valuable for organizations to promote diversity through global teams, and within global teams? 

Diversity is a part of the human experience.  While working with a diverse group of people, we cannot take a “one-size-fits-all” approach. This is why our people are the most important factor in delivering excellence. If we ignore our differences (language, culture, time zone, motivation, and ability), the spark in our highly motivated team will fade.  

Working with teams across the globe, we can utilize strengths from every team. When working on a proposal, in most cases, the best recipe for success involves utilizing a blended team. For example, a blended team may be the best option when a client needs a specific skill set best represented in one part of the world, but also must meet a formal requirement, such as having a team in their time zone. Within blended teams, the key to success is communication. The team must have strong communication to stay aligned on delivery needs.  

In LatAm we have a saying that goes “two heads think more than one.” Understanding that we all think differently helps us communicate successfully while working in a diverse team. All ideas should be listened to and considered. The LatAm delivery center is now a compound of five different countries, each country with several offices. There is a whole lot of variety in ways of thinking and skillsets, and there is a lot of potential. So, promoting a culture of openness, unity, and strong communication helps us feel included and work together equitably.  

Digital transformations can either help healthcare organizations achieve greater equity or inadvertently exacerbate it, so it’s important that we approach our healthcare work through an equity lens. How are you seeing Perficient’s collaboration across the globe help deliver projects through this lens? 

As end-to-end partners to our healthcare clients, it is important that we:   

  • Foster collaboration and inclusion with our global delivery centers, with the common goal of achieving excellence for our clients 
  • Utilize blended teams, giving everyone the opportunity to participate in the construction of solutions 
  • Fully understand and address the client’s needs 

Healthcare organizations in the US are increasingly focused on equity in healthcare. Our work can create a huge impact to society, especially in the healthcare industry. Utilizing virtual health and other technologies, we are seeking to make the most effective tools available at the right time and place and with appropriate support for every patient to improve access to care. 

Through a partnership with one of the top digital health cloud platforms for Software as a Medical Device in the US, we’ve collaborated to improve the patient experience by enabling healthcare and life sciences organizations to better understand and address consumers’ needs.

READ MORE: A Tide That Lifts All Boats: Overcoming Inequity in Digital Health

See Success in Action: Improving one of the largest health providers in Colombia’s digital experience 

Here’s an example of a project we delivered through an equity lens. Our payer client partnered with us to improve their digital platforms.

The Colombian healthcare system is divided into two types of payers:

  • subsidized, insures people with lower income
  • contributory, insures the people that can afford a monthly payment

We helped this client ease the process for enrollment, login, change logs, and information updates, reducing the amount of time invested from the payer and the paperwork needed. This resulted in higher coverage of people accessing the healthcare system. It also provided more efficient service for people already covered by subsidized or contributory payers. We also added the ability to enroll over the phone, expanding accessibility to people without internet access. 

EXPLORE NOW: Diversity, Equity & Inclusion (DE&I) in Healthcare

Healthcare Leaders Turn to Us

Perficient is dedicated to enabling healthcare and life sciences organizations to promote diversity, equity, and inclusion within their companies. Our healthcare practice is comprised of experts who understand the unique challenges facing the industry. The 10 largest health systems and 10 largest health insurers in the U.S. have counted on us to support their end-to-end digital success. Modern Healthcare has also recognized us as the fourth largest healthcare IT consulting firm. With more than 20 years of experience in the healthcare industry, Perficient is a trusted, end-to-end, global digital consultancy.

We bring pragmatic, strategically-grounded know-how to our clients’ initiatives. And our work gets attention – not only by industry groups that recognize and award our work but also by top technology partners that know our teams will reliably deliver complex, game-changing implementations. Most importantly, our clients demonstrate their trust in us by partnering with us again and again. We are incredibly proud of our 90% repeat business rate because it represents the trust and collaborative culture that we work so hard to build every day within our teams and with every client.

Contact us to learn how we can help you plan and implement a successful DE&I initiative for your organization.

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Perficient Grows in India: Strengthening Our Global Delivery Expertise https://blogs.perficient.com/2022/10/11/perficient-grows-in-india-strengthening-our-global-delivery-expertise/ https://blogs.perficient.com/2022/10/11/perficient-grows-in-india-strengthening-our-global-delivery-expertise/#comments Tue, 11 Oct 2022 10:20:02 +0000 https://blogs.perficient.com/?p=320164

Perficient Grows Globally … Again!

Today, we’re thrilled to announce we’ve expanded our presence, and enhanced our capabilities in India with the acquisition of Ameex Technologies.

Based in Schaumburg, Illinois, and with offshore development center operations in Chennai, India, Ameex provides award-winning agile software development expertise, and has extensive capabilities across commerce and content solution offerings. The firm brings more than 20 years of digital consulting and delivery experience including CX consulting, experience design, data and analytics, automation, and digital technology engineering and development services. They work with leading clients across the globe including within the banking and financial services, healthcare and life sciences, consumer packaged goods and retail, education, and manufacturing sectors.

With the addition of Ameex, we’re thrilled to welcome more than 400 professionals to the Perficient team! We now have more than 2,000 talented developers, designers, and digital innovators in the India region, and have strengthened our offshore delivery capacity and our digital capabilities with enhanced custom software application design, development, testing and support for customers.

Scaling Globally to Drive Real Results for the World’s Biggest Brands

Perficient’s optimized global delivery has proven to be a powerful model for systems and software development, testing, and support. Our approach is unique in that we bring unmatched global talent and skillsets across the United States, Latin America and India – seamlessly combining offshore, nearshore, and onshore teams to deliver impactful results for our clients.

And, we continue to make strategic investments in our global delivery capabilities, expanding our presence across the world, to further bolster our multi-shore capabilities.

The news of the acquisition of Ameex comes on the heels of our acquisition last month of Inflection Point Systems in Mexico, where we welcomed more than 200 talented colleagues to our team. With Inflection Point we grew our Latin America presence to 1,700 world-class, bilingual developers and engineers who provide the highest quality agile development services in the nearshore region with access to convenient time zone alignment, and cultural affinity to the US market.

In addition to our growth in Latin America, we also recently expanded our presence in India. Earlier this year, we announced new India locations in Hyderabad and Pune, and additional offices in Chennai and Bangalore, and are growing the current Nagpur location. These new and existing locations support our colleagues, accommodate ongoing growth, and meet client demand.

As Perficient Vice President Kevin Sheen stated, “Our incredibly talented teams in India make a significant impact in our global delivery. We are making strategic investments to grow their expertise and our global footprint so we can continue providing our clients with necessary resources, high quality work, and unwavering commitment to success.”

“Global delivery is a critical component to our business, and we’re committed to building a world-class global delivery model that brings the best teams, capabilities, and processes together,” said President and COO Tom Hogan. “The Perficient footprint now stretches across four continents and 10 countries, with nearly 7,500 colleagues. Together, we’re transforming the world’s largest enterprises and biggest brands, and I couldn’t be prouder of the unique and formidable force Perficient is today!”

It’s an exciting day for Perficient and our colleagues around the world. We’re thrilled to welcome our new colleagues, and we’re ready to lead digital change and drive real results – globally.

For more information about Perficient’s global delivery approach, click here.

To read the news release about the Ameex Technologies acquisition, click here.

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Bolstering Our Nearshore Development Expertise in Mexico https://blogs.perficient.com/2022/09/07/bolstering-our-nearshore-development-expertise-in-mexico/ https://blogs.perficient.com/2022/09/07/bolstering-our-nearshore-development-expertise-in-mexico/#respond Wed, 07 Sep 2022 12:19:11 +0000 https://blogs.perficient.com/?p=318068

For more than 15 years, we’ve grown our presence, our talent, our skills and our global footprint so that we can continually provide critical agile software development and delivery services to the world’s biggest brands.

Today, we continue to make investments in our global delivery capabilities – and we’re thrilled to announce we’ve once again expanded our presence across Latin America – into Mexico – with the acquisition of Inflection Point Systems.

Based in Columbia, Maryland, and with nearshore development center operations in Monterrey, Mexico, Inflection Point provides award-winning custom software development services and digital experience solutions. The firm brings 19 years of experience developing core technology, digital, and enterprise solutions for leading clients across the globe, including within the financial services, healthcare, education, security, high tech, and hospitality sectors. With the addition of their more than 200 talented colleagues to our team, Perficient will expand and enhance our nearshore delivery capacity, strengthen our software development capabilities, and further grow our team and presence in Latin America.

As Chairman and CEO Jeff Davis shared in our news release, “Our multi-shore, fully-integrated, global delivery approach continues to be a key driver of growth, and a compelling differentiator in the market. With the addition of Inflection Point’s award-winning agile software development expertise, we have bolstered our ability to help the world’s biggest brands deliver engaging customer experiences across all touchpoints.”

Accelerating Innovation with Strong Nearshore Development Capabilities

Digital disruptions. Rising consumer expectations. Today’s enterprises increasingly face the challenge to transform their businesses – and fast!

Software development is one of the best ways to not only keep businesses running, but get ahead, and Perficient’s optimized global delivery capabilities – offshore, nearshore, and onshore – provide a compelling, balanced, and powerful model for development.

A critical component to our approach includes our growing nearshore development experience and expertise.

Perficient’s team in Latin America consists of more than 1,700 world-class, bilingual developers and engineers providing the highest quality agile development services in the nearshore region with access to convenient time zone alignment, and cultural affinity to the US market. Simply put, our nearshore expertise empowers our clients to accelerate their digital innovation initiatives, reduce costs, and speed time to market.

With the addition of Inflection Point, our team is stronger and more formidable. Our global footprint now stretches across four continents and 10 countries, with ~7,000 colleagues globally. And we’re more dedicated than ever to transforming how the world’s biggest brands connect with customers and grow their business.

It’s an exciting day for Perficient and our colleagues around the world. We’re thrilled to welcome our new colleagues, and we’re ready to lead digital change and drive real results – globally.

For more information about Perficient’s global delivery approach, click here.

To read the news release about the Inflection Point acquisition, click here.

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