Posts Tagged ‘Ford’

The Inside Track: Autonomous Cars

When we think of driverless (or autonomous) cars, we often picture a futuristic time in which someone is relaxing in the passenger seat while the vehicle safely navigates its way to the desired destination. Believe it or not, certain aspects of that kind of technology already exist. Toyota Safety Sense, Active Cruise Control from BMW, […]

Forrester CX: Opening Session Interview with Elena Ford

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. John Dalton noted how much CX has changed over time.  Years ago, it was only mentioned by a few companies. Today, the topic is front and center for many companies.  As CX has gone mainstream, the challenges continue […]