Posts Tagged ‘Flex’

Signal 2021 keynote

Signal 2021 Day 1: Twilio Engage, Intelligence for Voice, Flex One and more

As expected, there was no shortage of announcements on the first day of Signal, mostly during the keynote. We’ll be able to dig deeper into the details on some of these in breakout sessions, but there is certainly some interesting stuff to talk about. Twilio Engage represents the first over-arching consolidation of services into a […]

Women Sitting In A Call Center

Join Perficient and Twilio Experts as They Discuss Programmable Contact Centers

Perficient’s CES Planning and Contact Center Strategist, Lora-Lee Pond, will be joining Twilio experts Tuesday, June 15 for the second installment of Twilio Talks to discuss Flex as the programmable contact center of the future. Lora-Lee will illustrate, first-hand, the strategy and implementation behind Twilio Flex here at Perficient. Historically contact centers have been served […]

Healthcare

Using TypeScript with the Twilio Flex Agent UI Sample

When we first started working with the Flex samples provided by Twilio, the source code was provided in TypeScript. This provided a dev-time programming environment that I tend to prefer, even though I am far from a TypeScript expert. As Flex and the quick-start samples moved toward general availability, Twilio made the choice to switch […]

Twilio Signal Conference – Day 1 Thoughts and Takeaways

Yesterday kicked off Twilio’s Signal conference and of course the buzz everywhere was about Flex, the contact center application platform that Perficient has been working with for a few months in Dev preview. From what I’m hearing, this is by far the biggest Signal conference ever and there is definitely a lot of energy and […]

Hands-On With the Twilio Flex Contact Center Platform

Do you ever get that feeling that you are on the cusp of something really cool? Something that could shake things up? That’s how we’ve been feeling after spending some time at Twilio HQ in San Francisco in late June to get up to speed on Flex, Twilio’s new contact center platform. As one of […]

Upgraded Adobe Flash and Flex Builders Aimed at Mobile Development

eWeek has a short article out about the Adobe’s updated Flash Builder 4.5 and Flex 4.5 aimed at mobile development.   Adobe continues to follow their model for using Flash as a Mobile Enterprise Application Platform (MEAP).  While still relatively young, small vendors like Pyxis and even larger vendors like IBM are pushing a strategy of […]

Adobe Labs: The 10 Hottest Projects in the works

So I’ve seen a significant uptick in Adobe tools being used in portal and collaboration projects as well as Adobe being considered as a platform.  That’s no surprise given what they have acquired and what they’ve been investing in R&D. Whether it be Day Software for web content management, Omniture for web analytics, or continuing […]

Rich Internet Applications – What options do you have?

So everyone wants a really cool looking web application these days.  They want it to look good. They want the interface to meet or beat the application interfaces you use on your desktop and the want it to be fast.  There exists a number of options that you can use. They include: AJAX, Adobe Flash/Flex, […]