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Posts Tagged ‘exceptional.’

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6 Salesforce Service Cloud Features to Deliver Exceptional Customer Service

Make Every Interaction Count! Jenny was excited to try out her new fitness tracker. She researched, read reviews, and finally settled on the perfect one. But when it arrived, she realized that it was defective. She tried troubleshooting it herself, but nothing worked. So, she called customer support.  The first representative she spoke with was […]