Posts Tagged ‘Enterprise Voice’

Skype Online – Telephone Number and LineURI Do Not Match

I have ran into a particular issue a few times when activating phone numbers in Skype for Business Online Phone System. If you don’t look in the right place, you might be left scratching your head as to what the problem is. The Problem The user will be assigned a phone number using the Set-CsOnlineVoiceUser command […]

Skype Online – New Auto Attendant Feature Overview

Last week Microsoft announced general availability of auto attendants and call queues in Skype for Business Online in Office 365. These features have been in preview for several months, and I know many people are excited to finally have them released. The lack of auto attendants and call queues have prevented many organizations from utilizing […]

Integrating Lync with Your Avaya Environment – Webinar Recap

For CIOs looking to improve communication and collaboration while reducing costs, Unified Communications is top of mind. Fortunately, Microsoft Lync integrates with a large percentage of existing voice systems, including Avaya. Last week, we held our last Lync focused webinar of the year on Best Practices for Integrating Lync with Your Avaya Environment. Keenan Crockett […]

Upcoming Webinar: Integrate Lync with Your Avaya Environment

As part of the Lync 2013 integrated communications platform, Enterprise Voice, an enterprise class VoIP solution, includes various new features to enhance deployment, operational and user experience capabilities. If you currently have an Avaya environment, and you are struggling with the question of how to make Lync work with your existing investments in telephony, you […]

The Fourth Day of Lync’mas: Lync and Paging Best Practices

This is part four of a twelve post series, to see an index of all twelve posts click here. On the fourth day of Lync’mas my UC Team gave to me:  Lync Enterprise Voice and Overhead Paging Best Practices. Before we deep dive into the technical details, you might be wondering how does overhead paging […]

AudioCodes Mediant 1000

Lync and the role of the media gateway

This is part one of a twelve post series, to see an index of all twelve posts click here. On the first day of Lync’mas my UC Team gave to me: a media gateway for PSTN connectivity. In the song, “The Twelve Days of Christmas” the first day is the building block for the other […]