As oil and gas companies face a future of flux and rapid energy transition, remaining competitive requires either full-fledged digital transformation or major components of it. Specifically, automated workflows and connected worker solutions are improving the employee experience and productivity. Further, direct consumers are demanding digital experiences tailored to their expectations. In response, there is […]
Posts Tagged ‘energy customer care’
Capitalising on Europe’s Energy Transition Success
Wind and Solar Power Versus Gas A World Economic Forum report at the beginning of this year announced that wind and solar generated more power than gas in 2022 for Europe. One of the key factors was Europe’s energy crisis sparked by Russia’s invasion of Ukraine. In a swift pivot to ramp up its energy […]
Storms Offer Utility Companies an Opportunity to Shine
The world is random, and the future is unknown. We are continuously adapting to remain up-to-date and connected at all times through an omnichannel experience. Still, with the most advanced proactive measures, sometimes things happen. Think about this. A massive storm hits and power outages strike across an entire state. First responders are out in […]