Posts Tagged ‘end-to-end’

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Tips for Succeeding with Intelligent Automation

Intelligent automation connects digital process automation (DPA), robotic process automation (RPA), and artificial intelligence (AI) to provide efficient and intelligent processes and align all aspects of your organization with the vision of constant process improvement, technological integration, and increasing customer value. Yesterday, Perficient’s General Manager of Automation along with our Principal & Chief Strategist of […]

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Fumble! Successfully Navigate the Three Primary Project Handoffs

Most programs we deliver at Perficient Digital follow the Plan, Build, Run methodology for our work and client delivery. We chose this methodology for how it aligns with how we execute programs as consultants to our clients. Even with the defined phases of Plan, Build, Run, teams run into challenges. This is especially true as a […]

End-to-End Service Elevates Customer Experiences, Research Finds

Companies capable of delivering “end-to-end” customer service entering 2017 are well-positioned to lead their industries throughout the year, according to new Forrester research. The independent technology and market research firm’s January 2017 report titled Elevate Your Customer Experience With End-to-End Customer Service includes examples of customer service performances from a handful of top-tier consumer market […]