Deal registration continues to be the number one reason that we see our customers implement Partner Communities. Several years back, my colleague Jason Dickinson wrote an excellent blog about three different ways that you can implement Deal Registration in Salesforce that still rings true today. Here, I will focus on three deal registration best practices that […]
Posts Tagged ‘Data.com’
Salesforce Teases ‘Omni-Channel Service’ with Latest Release
With Spring ‘15 just released, it is a great time to highlight some key changes in production instances relevant to your business. Salesforce.com is adopting the phrase “Omni-Channel Service” as a theme for the upcoming Summer ’15 release of Service Cloud. The evolution of service channels for most contact centers has evolved rather significantly […]
Sales Intelligence impact on bottom-line…
In my earlier blog, Salesforce and Predictive Analytics, I was making a point why Salesforce has taken a keen interest in predictive analytics software. Salesforce has turned the market inside out by taking the complexities of IT and infrastructure delays, and not to mention out-of-the-box implementation features, easy enough for small companies to implement with minimal budget and external help. […]
What Salesforce’s Backing of Predictive Analytics Firm Means
You might have seen the news that Salesforce and Microsoft invested in the predictive analytics (Insidesales.com) company to the tune of $65M. Salesforce is the leader of cloud / SaaS platform in the world, why are they investing in predictive analytics? Barring any obvious financial reasons, it is very clear that ERP serves the purpose of […]
Data.com for Inside Sales
Inside sales seems to be an ever-changing role in companies, and there never seems to be an absolute way of finding new opportunities. However, one of the most important parts of being an inside sales rep, is always having a full lead queue. This can be done in a number of different ways, but one […]