Disciplinary actions. Government fines. Victim restitution. There is no shortage of regulatory compliance issues hitting the headlines these days. In recent years, however, it is news of aggressive sales tactics that has had the general public and several regulatory bodies that oversee financial institutions very concerned. Most financial institutions have critical cross-selling initiatives that encourage […]
Posts Tagged ‘Customer Onboarding’
A Digital Business Platform for Financial Services
This guest blog post was authored by Alfresco’s Raphael Allegre Complying with regulations and acquiring new customers were identified as the top 2 challenges facing the retail banking industry in a recent global survey conducted by PwC. Regulatory Compliance Anti-Money Laundering (AML), Basel II, Sarbanes-Oxley Act (SOx), OMB A-123, Data Privacy, Consumer Privacy, Check 21, SAS […]
Mitigating Risk During Customer Onboarding In Financial Services
Customer onboarding is one of the most important and scrutinized processes in financial services. Companies continuously refine their processes in an attempt to make customer acquisition more effective. How can they enroll customers fast enough to avoid application abandonment, while having enough safety measures in place to minimize potential risk? Enhanced new account opening processes […]