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Posts Tagged ‘Customer Feedback’

Rajan Merchant

Rajan Merchant Builds a Lifelong Career with Perficient

Individually and collectively, Perficient and our 6,500 global colleagues treasure talent, embrace effort, and reward results. Watching people develop careers within our organization is truly a special experience, and our Growth for Everyone initiative helps identify individual career paths and allows colleagues to pave a career journey to reach their full potential. We want to […]

Four Steps to Successful Improvement through Customer Feedback

The old adage “the customer is always right” may frustrate some companies, but getting to the heart of the customer voice through robust data aggregation and analysis tools has never been easier. Social media has now given everyone a feedback channel that customer service organizations can harness to improve offerings and stay competitive. Perficient recommends […]