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Posts Tagged ‘CSAT’

3 B2C Support Trends & Lessons Learned

With hundreds of implementations under our collective belt, Perficient’s Service Cloud Practice has worked with an incredible range of companies, business models, and end customers. Being data nerds at heart, we’re always on the lookout for trends and patterns among this diverse group.¬†Clients like Activision, Minted, Kabam, and Twitter have taught us that much like […]