Posts Tagged ‘CQD’

Creating Custom Reports in Skype’s Call Quality Dashboard

In the January release of Skype Operations Framework (SOF)┬ámaterials, Microsoft gave us a set of Call Quality Dashboard (CQD) templates that cover various aspects of audio quality as well as client versions and devices. They also released a series of videos showing how to navigate CQD, build reports, and investigate quality issues. Because audio is […]